Financial Aid Assistant - 82844

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides current and prospective students with information about the financial aid process, including, completion of the FAFSA, financial aid processes after the submission of the FAFSA, verification process, and various financial aid procedures.
• Answers incoming calls for financial aid.
• Provides student support at the help desk to assist the students with completion of various financial aid processes such as: The Free Application for Federal Student Aid (FAFSA)
• Tracks data and prepares reports.
• Maintains student records and assists with record archiving.
• Handles confidential material and communications; adheres to FERPA.
• Affords assistance with the planning of events such as the College Fair, Commencement Ceremony, and FAFSA Frenzy.
• Affords assistance with the preparation of schedule guides and transfer materials.
• Creates and maintains various databases.
• Affords assistance with the processing of financial aid applications during peak times.

Minimum Qualifications

• A high school diploma or general education degree (GED) is required.
• A minimum of one-year relevant full-time experience, with preference to previous experience in a college or education setting.
• Data entry and the ability to learn customized programs quickly.
• Customer service and general office experience required.
• Friendly, professional, and possesses strong interpersonal and listening skills.