Field Telecommunications Technician

Customer Experience & Communication

We are looking for someone who is passionate about the customer and strives to provide a great customer experience. You will communicate thoughtfully and professionally with the staff at our hospitality customers; and understand and respect the boundaries, protocols, and empathy needed in our healthcare customer environments.

Education & Technical Expertise

• In addition to your passion for solving problems, a technical degree plus one year of related experience in any of the following areas: High-Speed Internet and WIFI, Satellite TV, Digital TV, IPTV, Telecom, RF, CATV, MATV, and Head-end.

Other Requirements

• To drive a company vehicle, you will need a valid driver’s license and safe driving habits.
• Occasional travel outside of your area; as well as on-call and occasional overtime and weekend work to accommodate service level agreements.
• You must be flexible and adaptable to changes in customer priorities and requests.

Benefits

• Competitive salary based on a variety of factors including location, experience, education, specialty, and training.
• Paid time off, holidays, health, dental, vision, retirement plan, pet insurance, on-demand pay, and a variety of other benefits.
• Generally starting at $25 - $32 per hour.

Pay

The pay of the finalist selected for this role will be set based on a variety of factors, including but not limited to, location, experience, education, specialty, and training. This pay scale is not a promise of a particular wage.

About the Role

We are looking for a Field Telecommunications Technician in the Seattle, WA area who has a strong desire to resolve technical issues, is flexible, learns quickly, and can work independently while providing support and guidance to our customer base on SONIFI products.

Responsibilities

Your day will be spent supporting our customers in your region. We will supply you with the tools needed for success: a company vehicle, tools, cell phone, laptop, and technical support.

Qualifications

To drive a company vehicle, you will need a valid driver’s license and safe driving habits. And while you work in your assigned region where you live, there is occasional travel outside of your area; as well as on-call and occasional overtime and weekend work to accommodate service level agreements.

Skills

We are looking for someone who is passionate about solving problems, understands and respects the boundaries, protocols, and empathy needed in our healthcare customer environments, and has experience in any of the following areas: High-Speed Internet and WIFI, Satellite TV, Digital TV, IPTV, Telecom, RF, CATV, MATV, and Head-end.

Schedule

Generally starting at $25 - $32 per hour.

Benefits

• Paid time off, holidays, health, dental, vision, retirement plan, pet insurance, on-demand pay, and a variety of other benefits.

Pay

The pay of the finalist selected for this role will be set based on a variety of factors, including but not limited to, location, experience, education, specialty, and training. This pay scale is not a promise of a particular wage.