Field Technician VI

About the role

Leverage your technical expertise to keep people connected to what matters most. As a Field Technician VI at Spectrum, you'll take charge of complex installations and troubleshooting for large enterprise clients. This position is also backwards compatible.

Responsibilities

• Take pride in surveying, installing, and maintaining complex network products for large enterprises.
• Engage with business and residential customers, understanding their unique priorities and providing exceptional service.
• Implement large multi-site projects, configure edge devices, and provide field support for optical connections.
• Benefit from opportunities to mentor junior technicians and collaborate with technical support personnel for advanced troubleshooting.

Qualifications

• Education: High School diploma, GED, or equivalent work experience.
• License: Valid Driver’s license with safe driving record within company standards required.
• Experience: Must be a Field Technician V and must have completed courses for Field Technician VI.
• Physical Requirements: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Skills

• Technical Knowledge: Understanding of Spectrum products and services.
• Certifications: NCTI Master Technician Certification, HFC Networks Certification, or SCTE Business Class Service Specialist. Cisco Certified Entry Networking Technician Certification, or Cisco Certified Network Associate. TCB113

Benefits

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.