Field Technician - Tampa, FL

About the role

Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We represent a unique business model in the compact and heavy equipment industry, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors.

Responsibilities

• Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop
• Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections
• Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all related paperwork
• Participate in all training programs directed by Manager
• Bring to the attention of the Service Manager any shop tools, equipment, or vehicles that are not in serviceable condition or unsafe to use
• Maintains tools in good working order per MSHA and OSHA regulations
• Completes basic computer tasks including work orders, parts lookup, and email communication
• Communicates with coworkers and customers to ensure top-quality equipment and customer satisfaction
• Provide service and customer support during field visits or dispatches
• Manage all on-site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Operate vehicle safely and use field automation systems
• Follow all company field procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations or briefings
• Build positive customer relationships
• Exhibit strong teamwork
• Willing to train and assist other team members with difficult or extended repairs

Requirements

• High School Diploma or GED
• Extensive knowledge of diesel engines and construction equipment
• Proven field service experience
• Must have own tools
• Valid driver’s license and acceptable driving record
• Flexible to work various shifts

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment
• Must have a valid driver’s license and acceptable driving record
• Must have own tools
• Must be able to lift heavy components and materials
• Must be comfortable operating around large equipment, confined spaces, or elevated positions
• Must maintain balance while working on ladders, steps, or elevated surfaces
• Fine motor skills and dexterity required for tie-downs, controls, and documentation
• Must safely operate commercial vehicles and remain alert in hazardous conditions
• Must be flexible to work various shifts

Skills

• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Proficient in basic computer tasks
• Ability to work independently and as part of a team
• Knowledge of MSHA and OSHA regulations

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company paid holidays
• Company Paid Wellness, Employee Assistance and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company Paid Training

Pay

Compensation is commensurate with experience.

Schedule

Work is primarily conducted in construction sites, equipment yards, and transportation routes. Regular exposure to heavy machinery and diesel-powered equipment. Frequent outdoor work in varying weather conditions including heat, cold, rain, and wind. Physically demanding environment with uneven terrain, dust, mud, and loud noise levels. May involve shop-based tasks and fieldwork including remote site travel. Strict adherence to safety protocols required at all times. PPE such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn. Must be comfortable operating around large equipment, confined spaces, or elevated positions. Lifting heavy components and materials is often required. Flexibility is essential as job site conditions and priorities can change rapidly. Travel Required Required to travel to various locations for training classes/seminars. Drive to multiple vendors to acquire parts for assigned repairs. Position may require several hours of driving daily to job sites.