Field Technician - PSS

About the Role

This role is responsible for programming, commissioning, testing, and validating fire alarm systems to ensure they meet project requirements, code compliance, and customer expectations. The position will program, modify, and troubleshoot new and existing fire alarm systems, including system expansions, upgrades, and programming revisions. You will ensure all installed systems are properly programmed, thoroughly tested, accurately documented, and ready for acceptance. Working closely with project teams and installation contractors, you will identify and resolve deficiencies, verify installation quality, support acceptance testing activities, and ensure successful project turnover and closeout.

Responsibilities

• Program, modify, troubleshoot, and configure new and existing fire alarm systems, including EST3, EST4, and FireWorks platforms, system expansions, upgrades, and programming revisions.
• Review existing programs and system databases to verify proper operation and implement required corrections or enhancements.
• Perform system commissioning, programming verification, functional testing, and validation of fire alarm systems (Edwards/EST preferred).
• Execute comprehensive device-level and system-level testing, including network communications and integrated system functionality.
• Verify installation quality and ensure systems are fully operational, code-compliant, and ready for turnover and final acceptance.
• Communicate project status, risks, deficiencies, and critical issues to Project Management in a timely manner.
• Maintain compliance with NFPA requirements, applicable local codes, company safety standards, and customer expectations.
• Support project closeout activities by providing accurate documentation, test results, programming records, and deficiency reports.
• Willingness to travel (50% or more, based on project needs).

Qualifications

• High School Diploma or equivalent.
• 10+ years’ experience installing, programming, and troubleshooting fire alarm systems.
• Valid driver's license required.

Skills

• Strong troubleshooting and system verification skills.
• Detail-oriented with a heavy focus on documentation accuracy.
• Ability to identify installation deficiencies and enforce standards.
• Strong communication with contractors and project teams.
• Organized and process-driven.

Preferred Qualifications

• Experience programming Edwards EST3 Systems.
• Experience programming Edwards EST4 Systems.
• Experience setting up Edwards Fireworks.
• NICET Level II certification or higher required; or equivalent.
• Proven experience with system startup activities, including installation, programming, testing, and commissioning.
• Strong understanding of fire alarm codes and testing requirements; NFPA 72 knowledge preferred.
• Ability to read and interpret construction drawings, shop drawings, and riser diagrams.
• Strong problem-solving skills and ability to work independently in a fast-paced environment.

Pay

Base Salary Rate: $83,608 – $98,362 per year.

Individuals may be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements.

Benefits

• Medical, dental, and vision coverage.
• Life and disability insurance.
• Retirement plan.
• Paid time off (vacation, sick, company holidays).
• 401(k) with employer match.
• Employee Assistance Program (EAP) assistance.