Field Technician, Monitoring
Essential Functions And Main Duties
- Serves as onsite lead for capital installations, manages 3rd party activities and duties, and communicates expectations.
- Trains 3rd party staff in basic duties related to cable pulling, inventory, staging, and installation.
- Performs high-level quality checks of all equipment prior to installation at a customer site.
- Performs WMTS system installations prior to go-live.
- Collaborates with tech support and/or sales administration when issues cannot be resolved onsite.
- Troubleshoots and repairs NKA capital equipment onsite and resolves network issues when possible.
- Installs all capital equipment at customer sites or departments as outlined by the installation design documents.
- Follows installation plans provided by corporate and communicates issues or variances as required.
- Completes as-built documentation required for project closeout and communicates with the customer.
- Ensures the customer is trained and knowledgeable about all equipment locations and components.
- Ensures all equipment is working properly, installations are neat and orderly, and the customer is satisfied.
- Adheres to all company policies, procedures, and business ethics codes.
Qualifications
- Education / Certification / Experience Required: Associate degree in electronics or related discipline; relevant education and experience accepted in lieu of degree
- 2+ years of experience with installation; preferably in a hospital environment
- Basic cabling and construction principles
- Basic familiarity with networks
Compensation
The anticipated range for this position is $23.00 to $33.00 an hour. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.
Perks And Benefits
Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America
Schedule
The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday–Friday and occasional weekends, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company’s discretion.
Physical
This position requires reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 30 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, and color vision.
Travel
Approximately 100%
Access To Customer Sites
It is an essential function of this position to perform duties in healthcare facilities, and to achieve the necessary vendor credentialing. As part of this process, it is typically required to provide proof of vaccinations (including for COVID-19), and related personal medical information, and to comply with other criteria as needed to be able to work at customer sites.
Typical Vendor Credentialing Expenses
Typical vendor credentialing expenses will be paid/reimbursed by the Company.
Nihon Kohden America Commitment
Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply.