Field Technician I

About the role

Lumen is seeking a Field Technician I to join our dynamic team. This role involves managing assets, installing, provisioning, testing, and maintaining network services. Key responsibilities include troubleshooting, installing network equipment, and performing preventive maintenance.

Responsibilities

• Troubleshoots network equipment and isolates issues to restore network integrity.
• Installs and tests Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET, and IP networks.
• Maintains tools, test sets, and network equipment, ensuring their proper functioning.
• Performs preventive and scheduled maintenance on critical infrastructure including HVAC systems, high-voltage electrical systems, and DC power plants.
• Updates installation records and logs, and reports status updates and issues to management.
• Evaluates performance and identifies areas for improvement under supervision.

Requirements

• High School Diploma or GED
• Up to 2 years of relevant job experience in network monitoring, installation, or maintenance/repair
• At least one of the following technician disciplines: Transmission, Switching, TCP/IP, Outside Plant
• Knowledge of locating fiber optic cable, right-of-way, and As-Builts
• Ability to lift 50 lbs., work in all weather conditions, and have PC skills with Microsoft Windows and Office applications
• Valid driver’s license
• On-call 24x7, on stand-by, call out, dispatch, and overtime as required

Preferred Qualifications

• 2+ years of relevant job experience
• Attention to detail and good organizational capabilities
• Ability to prioritize tasks and manage time effectively

Skills

• Basic understanding of transport, Ethernet, SONET, and IP network layers

Benefits

Lumen offers a comprehensive benefits package including health, life, and voluntary lifestyle benefits, as well as other perks designed to enhance your wellbeing. Learn more about our benefits and bonus structure.

Pay

The anticipated base salary range for this position is $41,310 - $54,570 in New Mexico and $45,021 - $60,027 in Texas. Individual pay is based on skills, experience, and other relevant factors.

Schedule

Regular hours are typically Monday through Friday, with occasional on-call and overtime requirements.