Field Tech II
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits. Use
for prose. Do not repeat job title as heading. Do not put Job ID etc. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Include a section only when posting has real, specific content for it. Avoid filler like "commensurate with experience". Pay and Schedule sections only if posting actually states them. The posting includes Wage Range (Pay) and 40-hour work week mandatory (Schedule). Benefits are present. Skills & Qualifications present. Duties And Responsibilities present. About the role maybe from intro paragraph. We need to extract substantive content.
Let's parse the posting:
First paragraph: "Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Field Tech II to join our team. As a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail clients, allowing them to experience the best support available within the industry. The candidate shall be a self-starter, have exceptional customer service proficiencies, and ability to use communication as an expansive tool to achieve an excellent customer experience. The candidate must conduct their efforts in a professional, businesslike manner and effectively communicate, as well as provide continuous quality in their daily task achievements. The candidate will be self-motivated with excellent time management skills, with the capability to complete projects ahead of schedule. Candidate will support clients IT/Data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements. The candidate will be consistent with documentation, tracking and monitoring issues, providing notes and feedback as well as make in-field decisions for a positive result."
That's about the role and responsibilities. Could be "About the role" section.
Then "Duties And Responsibilities THIS IS NOT A REMOTE POSITIONMust be able to work in physically demanding environment (Lifting, bending, climbing, walking extensively)Exceptional Customer Service and relationship building competence.Must be self-motivated, punctual, and able to work independently.Must have a working cell phone.Travel within a radius of 25 to 150+ miles daily in a specific routeUnderstand AC/DC and backup power concepts.Excellent time management and reporting skillFamiliar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)Manage triage, troubleshooting and resolution to client scope on IT equipment.Occasionally works at heights of 20’ to 25’, lift equipment training provided.Document efforts, issues and resolutions, close cases/tickets dailyExperience desired in copper and fiber cabling and various terminating connectorsProficient communicator with emotional intelligence insight for explaining IT terminologies at the client’s level of understanding.POS Systems repairLexmark Printer repairAccess point repairThin client repairRefresh projectsAble to lift 25 lbs40-hour work week mandatory"
That's a list of duties/responsibilities.
Then "Skills & Qualifications One year IT technical support experienceCash recycler repair experience is highly preferred.CompTIA A+ (Preferred)Net+ CompTIA certification preferred.Driver's License (Required)"
Then "Wage Range The hourly rate for this position is between $17.25 - $23.00 per hour, unless the local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate."
Then "Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law."
Then "Expiration Date This posting is anticipated to remain open until 11/21/2026." That's metadata; we can drop or put in short p.
Then EEO etc - remove.
Then "Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship." Could be part of qualifications? Might be considered a requirement. But we can include as a short p maybe under Requirements.
Then state-specific legal notices - remove.
Then "#INDCCCorp On-Camera Video Interview Notice Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment." That's application instructions; remove.
Thus sections: About the role (intro), Responsibilities (duties), Qualifications (maybe combine Skills & Qualifications?), Skills (maybe separate?), Benefits, Pay, Schedule.
We need to avoid duplication. Let's decide:
- About the role: summarise the introductory paragraph (but we must preserve all substantive info, not summarize away detail). We cannot invent or summarize away detail. We need to preserve ALL substantive information; do NOT invent or summarize away detail. That means we cannot paraphrase or condense? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep the details, not remove them. But we can still use
for prose; we can keep the sentences as they are. We can keep the paragraph as is, maybe break into multiple
but keep content.
Thus About the role section will contain the introductory paragraph(s) that describe the role, company, expectations. We'll keep them verbatim.
Responsibilities: list from "Duties And Responsibilities". We'll need to split into list items. The text is a run-on without punctuation; we need to parse into sensible items. We can split by capital letters or phrases. Let's extract each duty:
- THIS IS NOT A REMOTE POSITION
- Must be able to work in physically demanding environment (Lifting, bending, climbing, walking extensively)
- Exceptional Customer Service and relationship building competence.
- Must be self-motivated, punctual, and able to work independently.
- Must have a working cell phone.
- Travel within a radius of 25 to 150+ miles daily in a specific route
- Understand AC/DC and backup power concepts.
- Excellent time management and reporting skill
- Familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)
- Manage triage, troubleshooting and resolution to client scope on IT equipment.
- Occasionally works at heights of 20’ to 25’, lift equipment training provided.
- Document efforts, issues and resolutions, close cases/tickets daily
- Experience desired in copper and fiber cabling and various terminating connectors
- Proficient communicator with emotional intelligence insight for explaining IT terminologies at the client’s level of understanding.
- POS Systems repair
- Lexmark Printer repair
- Access point repair
- Thin client repair
- Refresh projects
- Able to lift 25 lbs
- 40-hour work week mandatory
Some of these might be more qualifications than duties, but they appear under Duties And Responsibilities. We'll keep them as list items.
Skills & Qualifications: list:
- One year IT technical support experience
- Cash recycler repair experience is highly preferred.
- CompTIA A+ (Preferred)
- Net+ CompTIA certification preferred.
- Driver's License (Required)
We could also include Work Authorization as a qualification.
We need sections: maybe "Qualifications" for the Skills & Qualifications, and "Skills" maybe separate? But we have both headings allowed. Could combine? The instruction: Prefer a few substantive sections over many thin ones. So we could have one section "Skills & Qualifications" as a heading? But allowed headings are specific: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We cannot create a custom heading. So we need to map content to these headings.
We have:
- About the role: intro paragraph.
- Responsibilities: duties list.
- Qualifications: maybe the Skills & Qualifications list (including experience, certifications, driver's license).
- Skills: maybe we could separate technical skills (e.g., familiarity with OS, cabling, POS repair, etc.) but those are already in responsibilities. Could treat them as skills. But to avoid thin sections, we could put those under Responsibilities or Qualifications. However we need to follow instruction: include a section ONLY when the posting has real, specific content for it. So we can include Skills if we have specific content. We have some skill mentions: "Familiar with various operating systems", "Experience desired in copper and fiber cabling and various terminating connectors", "Proficient communicator with emotional intelligence insight", "POS Systems repair", "Lexmark Printer repair", "Access point repair", "Thin client repair", "Refresh projects". Those could be considered skills. But they are already in duties. Might be redundant.
Better to have sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. That's six sections. That's fine.
We need to put Schedule: "40-hour work week mandatory". That's a specific schedule info. So we will have a Schedule section with that.
Pay: Wage Range.
Benefits: list.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
We must not repeat job title as heading. Not include Job ID etc.
We must remove boilerplate: EEO, legal notices, expiration date maybe we can drop or put in short p? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can fold minor metadata like Expiration Date into a short
maybe under About the role? But better to drop it as it's not substantive? It's metadata about posting duration; could be considered minor. We'll drop it.
Work Authorization: Could be a qualification; we can include as a list item under Qualifications.
State-specific legal notices: remove.
On-Camera Video Interview Notice: remove as application instructions.
Now produce HTML.
Structure:
About the role
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Field Tech II to join our team. As a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail clients, allowing them to experience the best support available within the industry. The candidate shall be a self-starter, have exceptional customer service proficiencies, and ability to use communication as an expansive tool to achieve an excellent customer experience. The candidate must conduct their efforts in a professional, businesslike manner and effectively communicate, as well as provide continuous quality in their daily task achievements. The candidate will be self-motivated with excellent time management skills, with the capability to complete projects ahead of schedule. Candidate will support clients IT/Data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements. The candidate will be consistent with documentation
for prose. Do not repeat job title as heading. Do not put Job ID etc. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Include a section only when posting has real, specific content for it. Avoid filler like "commensurate with experience". Pay and Schedule sections only if posting actually states them. The posting includes Wage Range (Pay) and 40-hour work week mandatory (Schedule). Benefits are present. Skills & Qualifications present. Duties And Responsibilities present. About the role maybe from intro paragraph. We need to extract substantive content. Let's parse the posting: First paragraph: "Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Field Tech II to join our team. As a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail clients, allowing them to experience the best support available within the industry. The candidate shall be a self-starter, have exceptional customer service proficiencies, and ability to use communication as an expansive tool to achieve an excellent customer experience. The candidate must conduct their efforts in a professional, businesslike manner and effectively communicate, as well as provide continuous quality in their daily task achievements. The candidate will be self-motivated with excellent time management skills, with the capability to complete projects ahead of schedule. Candidate will support clients IT/Data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements. The candidate will be consistent with documentation, tracking and monitoring issues, providing notes and feedback as well as make in-field decisions for a positive result." That's about the role and responsibilities. Could be "About the role" section. Then "Duties And Responsibilities THIS IS NOT A REMOTE POSITIONMust be able to work in physically demanding environment (Lifting, bending, climbing, walking extensively)Exceptional Customer Service and relationship building competence.Must be self-motivated, punctual, and able to work independently.Must have a working cell phone.Travel within a radius of 25 to 150+ miles daily in a specific routeUnderstand AC/DC and backup power concepts.Excellent time management and reporting skillFamiliar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)Manage triage, troubleshooting and resolution to client scope on IT equipment.Occasionally works at heights of 20’ to 25’, lift equipment training provided.Document efforts, issues and resolutions, close cases/tickets dailyExperience desired in copper and fiber cabling and various terminating connectorsProficient communicator with emotional intelligence insight for explaining IT terminologies at the client’s level of understanding.POS Systems repairLexmark Printer repairAccess point repairThin client repairRefresh projectsAble to lift 25 lbs40-hour work week mandatory" That's a list of duties/responsibilities. Then "Skills & Qualifications One year IT technical support experienceCash recycler repair experience is highly preferred.CompTIA A+ (Preferred)Net+ CompTIA certification preferred.Driver's License (Required)" Then "Wage Range The hourly rate for this position is between $17.25 - $23.00 per hour, unless the local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate." Then "Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law." Then "Expiration Date This posting is anticipated to remain open until 11/21/2026." That's metadata; we can drop or put in short p. Then EEO etc - remove. Then "Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship." Could be part of qualifications? Might be considered a requirement. But we can include as a short p maybe under Requirements. Then state-specific legal notices - remove. Then "#INDCCCorp On-Camera Video Interview Notice Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment." That's application instructions; remove. Thus sections: About the role (intro), Responsibilities (duties), Qualifications (maybe combine Skills & Qualifications?), Skills (maybe separate?), Benefits, Pay, Schedule. We need to avoid duplication. Let's decide: - About the role: summarise the introductory paragraph (but we must preserve all substantive info, not summarize away detail). We cannot invent or summarize away detail. We need to preserve ALL substantive information; do NOT invent or summarize away detail. That means we cannot paraphrase or condense? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep the details, not remove them. But we can still use
for prose; we can keep the sentences as they are. We can keep the paragraph as is, maybe break into multiple
but keep content. Thus About the role section will contain the introductory paragraph(s) that describe the role, company, expectations. We'll keep them verbatim. Responsibilities: list from "Duties And Responsibilities". We'll need to split into list items. The text is a run-on without punctuation; we need to parse into sensible items. We can split by capital letters or phrases. Let's extract each duty: - THIS IS NOT A REMOTE POSITION - Must be able to work in physically demanding environment (Lifting, bending, climbing, walking extensively) - Exceptional Customer Service and relationship building competence. - Must be self-motivated, punctual, and able to work independently. - Must have a working cell phone. - Travel within a radius of 25 to 150+ miles daily in a specific route - Understand AC/DC and backup power concepts. - Excellent time management and reporting skill - Familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix) - Manage triage, troubleshooting and resolution to client scope on IT equipment. - Occasionally works at heights of 20’ to 25’, lift equipment training provided. - Document efforts, issues and resolutions, close cases/tickets daily - Experience desired in copper and fiber cabling and various terminating connectors - Proficient communicator with emotional intelligence insight for explaining IT terminologies at the client’s level of understanding. - POS Systems repair - Lexmark Printer repair - Access point repair - Thin client repair - Refresh projects - Able to lift 25 lbs - 40-hour work week mandatory Some of these might be more qualifications than duties, but they appear under Duties And Responsibilities. We'll keep them as list items. Skills & Qualifications: list: - One year IT technical support experience - Cash recycler repair experience is highly preferred. - CompTIA A+ (Preferred) - Net+ CompTIA certification preferred. - Driver's License (Required) We could also include Work Authorization as a qualification. We need sections: maybe "Qualifications" for the Skills & Qualifications, and "Skills" maybe separate? But we have both headings allowed. Could combine? The instruction: Prefer a few substantive sections over many thin ones. So we could have one section "Skills & Qualifications" as a heading? But allowed headings are specific: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We cannot create a custom heading. So we need to map content to these headings. We have: - About the role: intro paragraph. - Responsibilities: duties list. - Qualifications: maybe the Skills & Qualifications list (including experience, certifications, driver's license). - Skills: maybe we could separate technical skills (e.g., familiarity with OS, cabling, POS repair, etc.) but those are already in responsibilities. Could treat them as skills. But to avoid thin sections, we could put those under Responsibilities or Qualifications. However we need to follow instruction: include a section ONLY when the posting has real, specific content for it. So we can include Skills if we have specific content. We have some skill mentions: "Familiar with various operating systems", "Experience desired in copper and fiber cabling and various terminating connectors", "Proficient communicator with emotional intelligence insight", "POS Systems repair", "Lexmark Printer repair", "Access point repair", "Thin client repair", "Refresh projects". Those could be considered skills. But they are already in duties. Might be redundant. Better to have sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. That's six sections. That's fine. We need to put Schedule: "40-hour work week mandatory". That's a specific schedule info. So we will have a Schedule section with that. Pay: Wage Range. Benefits: list. Now we need to ensure we don't include filler like "commensurate with experience". Not present. We must not repeat job title as heading. Not include Job ID etc. We must remove boilerplate: EEO, legal notices, expiration date maybe we can drop or put in short p? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can fold minor metadata like Expiration Date into a short
maybe under About the role? But better to drop it as it's not substantive? It's metadata about posting duration; could be considered minor. We'll drop it. Work Authorization: Could be a qualification; we can include as a list item under Qualifications. State-specific legal notices: remove. On-Camera Video Interview Notice: remove as application instructions. Now produce HTML. Structure:
About the role
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Field Tech II to join our team. As a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail clients, allowing them to experience the best support available within the industry. The candidate shall be a self-starter, have exceptional customer service proficiencies, and ability to use communication as an expansive tool to achieve an excellent customer experience. The candidate must conduct their efforts in a professional, businesslike manner and effectively communicate, as well as provide continuous quality in their daily task achievements. The candidate will be self-motivated with excellent time management skills, with the capability to complete projects ahead of schedule. Candidate will support clients IT/Data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements. The candidate will be consistent with documentation