Field Support Manager Inspections - Midsouth

About the role

This field support manager of inspections is responsible for performing inspections of store racking and cantilever systems on a scheduled basis to ensure safety and compliance with National Rack Standards and manufacturer guidelines. The role involves coordination and communication with store leadership regarding scheduling, inspection findings, and routine training. The leader reviews materials needs, identifies opportunities with the inspection app, and provides feedback on field trends. This role supports operations across the Midsouth, including Mississippi, Alabama, and Georgia. Candidates residing within these states are encouraged to apply, with a preference for those located in Atlanta.

Responsibilities

• Performs and reviews store racking inspections across assigned territory (80%).
• Works closely with store leadership on immediate safety concerns and training on National Racking Standards as applicable (5%).
• Provides feedback on tendencies in the field and opportunities on the inspection process (5%).
• Reviews independent engineering audits of inspections for feedback and learning (5%).
• Performs ad hoc requests as needed (5%).

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors.
• Typically requires overnight travel more than 50% of the time.

Qualifications

Minimum Qualifications

• The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or GED.
• 5 years of work experience.
• 1+ year of previous leadership experience.

Preferred Qualifications

• The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• 5 years of work experience.
• 1+ year of previous leadership experience.
• Working knowledge of Microsoft Office Suite, Tableau, and presentation software (e.g., Microsoft PowerPoint).
• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• Demonstrated project management skills.
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences.
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers.
• Excellent written and verbal communication skills.

Competencies

• Action Oriented
• Being Resilient
• Business Insights
• Courage
• Decision Quality
• Directs Work
• Drives Vision and Purpose
• Global Perspective
• Manages Ambiguity
• Nimble Learning
• Persuades
• Tech Savvy
• Collaborates
• Cultivates Innovation
• Demonstrates Self-Awareness
• Drives Engagement
• Ensures Accountability
• Instills Trust
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Situational Adaptability
• Balances Stakeholders
• Builds Networks
• Communicates Effectively
• Customer Focus
• Drives Results
• Interpersonal Savvy
• Manages Conflict
• Organizational Savvy
• Resourcefulness