Field Superintendent - New Installation

About the role

We Elevate... Quality of urban life. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all.

Responsibilities

• Provide technical solutions, ensure workplace safety, supervise technicians and job site activity, and support new installation sales.
• Build a team environment by leading field technicians.
• Manage training and development of field technicians on established processes, safety, tools and standards through daily communication and job-site visitation.
• Foster excellent communication among team members while maintaining good working relationships with the local union.
• Ensure that each installation project meets Company quality and safety standards, as well as all contract requirements.
• Monitor project installation progress completion and drive installation efficiency through daily job-site visitation for progress reporting.
• Perform project installation surveys which includes walking multiple flights of stairs for accessing motor rooms, pits and shaftways.
• Perform daily job-site readiness walkthroughs with general contractors prior to delivery of equipment and project installation commencement.
• Implement customer and Company requirements for quality, performance reliability and passenger safety for new installation projects.
• Support the local sales and project management team in estimating new installation bids, attending customer job progress meetings, as well as investigating and resolving customer complaints.
• Develop a spirit of teamwork and dedication to quality among all staff and field employees.
• Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures.

Requirements

• Bachelor’s degree preferred OR 3 years of technical experience in the elevator industry or related field.
• Ability to effectively manage and resolve sensitive employee relations issues.
• Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills.
• Excellent PC skills.

Qualifications

• Proven ability to fulfill customer requirements and maximize profitability.
• Expertise in handling customer concerns, adjusting manpower levels according to business needs, and teaching employees the Company’s quality, productivity and safety methodology.

Skills

• Technical expertise in the elevator industry.
• Strong leadership and supervisory skills.
• Effective communication and interpersonal skills.
• Problem-solving and negotiation skills.
• Excellent PC skills.

Benefits

• Full vesting 401(k) match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.

Pay

• Commensurate with experience.

Schedule

• Varies based on project needs.