Field Staff Regional Representative - Great Lakes

About the role

The Field Staff Regional Representative (FSRR) serves as the primary liaison between GCSAA and its members and chapters, fostering strong partnerships, enhancing member value and driving engagement and growth across all membership categories.

Responsibilities

• Build trust-based relationships through consistent outreach, site visits and participation in chapter meetings and events.
• Promote GCSAA programs and initiatives, support chapter success and provide critical feedback to ensure alignment with organizational priorities.
• Recruit new members, retain existing members and elevate the GCSAA brand within the region.

Requirements

• Ability to build and maintain strong, professional relationships with members, chapter leaders and industry stakeholders.
• Strong communication and presentation skills with the ability to engage and influence diverse audiences.
• Proven ability to work independently while managing time, travel and competing priorities effectively.
• Experience supporting membership growth, retention and engagement initiatives.
• Ability to provide strategic support to chapters, including leadership development and organizational effectiveness.
• Strong customer service, public relations and interpersonal skills.
• Ability to analyze regional metrics and provide actionable feedback to improve programs and services.
• Professional presence with the ability to represent the organization in both business and social settings.
• Understanding of nonprofit operations and membership-based organizations.
• Familiarity with regulatory and legislative issues impacting the golf industry is a plus.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum three (3) years of experience in golf course management, turf management or the golf industry.
• Familiarity with the game of golf and GCSAA as an organization.
• Proficiency in Microsoft Office (Outlook, Excel, Word) and general technology platforms.
• Ability to travel extensively (50–75%, including overnight travel) and operate a motor vehicle.

Skills

• Ability to build and maintain strong, professional relationships with members, chapter leaders and industry stakeholders.
• Strong communication and presentation skills with the ability to engage and influence diverse audiences.
• Proven ability to work independently while managing time, travel and competing priorities effectively.
• Experience supporting membership growth, retention and engagement initiatives.
• Ability to provide strategic support to chapters, including leadership development and organizational effectiveness.
• Strong customer service, public relations and interpersonal skills.
• Ability to analyze regional metrics and provide actionable feedback to improve programs and services.
• Professional presence with the ability to represent the organization in both business and social settings.
• Understanding of nonprofit operations and membership-based organizations.
• Familiarity with regulatory and legislative issues impacting the golf industry is a plus.

Benefits

• Salary range is $84,000 - $94,000/annually.
• In addition to GCSAA’s attractive compensation/benefits package, we also provide generous paid leave, allow for community involvement opportunities and wellness incentives.

Pay

• $84,000 - $94,000/annually

Schedule

• Travel extensively (50–75%, including overnight travel)
• Operate a motor vehicle