Field Specialist II

About the role

As a Field Specialist II, you will support field operations by providing on-site technical service and ensuring customer requirements are met safely and efficiently. You will manage assigned jobs, coordinate with customers and third-party service providers, maintain field equipment readiness, and follow established company procedures. This role serves as a key representative of Baker Hughes, delivering high-quality service and maintaining strong customer relationships in diverse field environments.

Responsibilities

• Manage assigned jobs and ensure arrival at customer locations at least 30 minutes prior to the scheduled service time.
• Identify customer locations and prepare appropriately for field assignments.
• Work effectively with customers and third-party personnel while on-site.
• Support field operations in locations that may require overnight travel and stays near customer sites.
• Work safely with electrical systems and equipment up to 5,000 volts.
• Maintain truck inventory and ensure required materials, tools, and equipment are available for service activities.
• Follow company processes, procedures, and safety requirements at all times.
• Support successful job execution while maintaining high levels of customer satisfaction.
• Communicate effectively with customers, supervisors, and internal teams regarding job status and operational needs.
• Ensure compliance with Baker Hughes Health, Safety, and Environment (HSE) standards.

Requirements

• High school diploma or equivalent.
• Experience working in field operations, electrical service, maintenance, industrial service, or a related technical environment.
• Experience interacting directly with customers and supporting field-based operations.
• Ability to safely work with electrical systems and equipment.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently with minimal supervision.
• Strong communication and interpersonal skills.
• Ability to organize work and manage multiple priorities effectively.
• Willingness to travel and stay away from home when required to support customer service needs.
• Strong commitment to safety, quality, and customer service.

Benefits

• Contemporary work-life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Safety net of life insurance and disability programs.
• Tailored financial programs.
• Education Assistance.
• Generous Parental Leave.
• Mental Health resources.
• Dependent Care.
• Additional elected or voluntary benefits.
• Eligibility to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k).
• Eligibility for additional forms of compensation such as bonuses, subject to the terms of the applicable benefit plans or policies.

This position requires current work authorization in the country of employment. The employer is unable to provide or continue work authorization sponsorship for this role.