Field Services Technician 3

About the role

Responsible for providing technical support and assistance to federal civilian, DoW, SLED, commercial, and healthcare clients. This includes troubleshooting network issues, implementing collaboration tools, enhancing cybersecurity measures, managing data center operations, and utilizing cloud services.

Responsibilities

• Provide technical support and assistance to federal civilian, DoW, SLED, commercial, and healthcare clients.
• Troubleshoot network issues and implement solutions.
• Implement and manage collaboration tools.
• Enhance cybersecurity measures and protect client data.
• Manage data center operations and utilize cloud services.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 2+ years of relevant work experience in IT support or similar field.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.

Qualifications

• Experience with network infrastructure and protocols.
• Knowledge of cybersecurity best practices and compliance standards.
• Ability to work independently and as part of a team.
• Passion for learning and staying current with industry trends.

Skills

• Technical proficiency in networking, cybersecurity, and cloud services.
• Strong organizational and time management skills.
• Ability to handle multiple tasks and prioritize effectively.
• Effective written and verbal communication skills.

Benefits

• Competitive salary package.
• Inclusive benefits program including health insurance, retirement plans, and paid time off.
• Professional development opportunities and training programs.
• Flexible work schedule and remote work options.

Pay

Salary range: $60,000 - $80,000 annually.

Schedule

Full-time position with flexible working hours.