Field Services Supervisor - All Shifts

What’s In It For You

• Competitive Salary: $23.34 / hour
• Work Site Location: Memphis, TN
• Set Schedule: Primarily 2nd and 3rd shifts, with occasional 1st shifts.
• (Must have open availability)
• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth: Career growth opportunities at GardaWorld
• Travel: Daily visits to client sites within the market.

Your Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Absorb and implement recommendations for improving efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Your Qualifications

• Authorized to work in the United States
• A high school diploma or equivalent
• A minimum of two (2) years of security supervisory experience
• A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Availability for duties on an as-needed basis outside standard working hours.
• Ability to work independently with minimal supervision.

Your Skills & Competencies

• Threat assessment & risk management
• Incident response & emergency procedures
• Security technology proficiency (CCTV, access control, alarm systems)
• Problem Solving & Conflict Resolution
• Active listening & rapid responsiveness
• Knowledge of industry regulations, contracts, and policies
• Attention to detail, & reporting accuracy
• Motivation & team engagement skills
• Continuous quality improvement mindset