Field Service Technician - Specialty Rental - Shreveport, LA
About the role
Your role is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You report directly to the Customer Support Manager.
Responsibilities
- Report directly to the Customer Support Manager
- Maintain fleet in the field
- Repair down equipment in the field and at customer locations
- Perform preventative maintenance on equipment throughout the territory
- Develop and optimize efficient processes and routines
- Improve measurable success to business targets
- Document all work performed daily by using company provided hardware and software
Requirements
- 2 - 3+ years of experience as an industrial related field service mechanic
- An appropriate electromechanical degree or training
- Demonstrated expertise in the maintenance, overhaul and repair of different industrial equipment including electrical, hydraulics and/or pneumatics
- A good command in English, and a second language knowledge is a bonus
- High energy levels
Qualifications
- You will be expected to lift up to 50lbs and work in industrial environments including extremes in temperature with walking, standing, reaching, bending, and kneeling
Skills
- Strong mechanical skills
- Problem-solving abilities
- Customer service orientation
Benefits
- We believe and foster a learning culture where global mobility is an important enabler for growth
- We support you and your well-being with different programs like team events, and more
- We offer an excellent compensation package, including a flexible benefits plan and a generous retirement plan
- We offer Health, Dental and Vision insurance
- We offer paid time off, life & disability insurance
- We offer a salary based on experience
Pay
We offer a competitive salary based on experience.
Schedule
You will be expected to spend a significant amount of time traveling to visit customers within your designated area, United States (US).
Job location
You will be part of our customer center in Shreveport, LA. You will join a dynamic field service team, working remotely.
About Us
Specialty Rental Division North America (SRDNA) has offices throughout the US, Canada and Mexico. Headquarters for SRDNA is located in Deer Park, TX, just outside of Houston. Atlas Copco Group is headquartered in Stockholm, Sweden. We are a global team with colleagues in 180 locations in 170 countries. Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.