Field Service Technician- South West Region

Job Summary

Are You Our Next Field Service Technician?

About the Role

As a Field Service Technician, you will act as a Subject Matter Expert in the field for Atlas Copco Tools and Assembly Systems. You will travel to provide world-class technical support onsite at customer sites in your dedicated region. Your responsibilities include performing tasks such as new installations, commissioning, preventative maintenance, and calibrations on Atlas Copco tools and assembly systems. You will also coordinate travel schedules, interface with customers, and provide service coordination and cross-functional knowledge sharing.

Responsibilities

• Build strong relationships with customers and assist with any issues that may arise
• Create detailed reports and capture costs through timely administrative work
• Perform hands-on troubleshooting, programming, and repairs
• Reinforce the correct operation and "Best Practices" of Atlas Copco equipment to customers
• Willing and able to respond and travel to emergency field repair of Atlas Copro equipment
• Coordinate travel schedule and accommodations to visit customer sites
• Interface with customers externally within your region, as well as internally within our own company

Requirements

• Ability to travel up to 60% locally and 40% nationally
• Work flexible work schedule
• At least 2-3 years of experience with mechanical and electrical troubleshooting
• Customer service excellence and ability to communicate across all levels of an organization
• IT, MS Office products, and networking or wireless communication proficiency
• Ability to work independently, and as part of a team
• Interest and passion in furthering knowledge of industrial tooling
• A High School Diploma or GED is required
• Valid US Driver’s License
• Ability to lift and carry up to 60 lbs

Qualifications

Candidates will ideally reside in Kansas or Missouri.

Skills

• Technical problem-solving skills
• Customer service skills
• Communication skills
• IT and MS Office proficiency
• Teamwork and collaboration skills

Benefits

Professional Development: Opportunities for growth, training, and career advancement.
Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
Financial Security: 401(k) with up to 6% company match.
Family Support: Paid Maternity & Paternity Leave.
Wellness Perks: Gym, Education, and Health Reimbursements.
Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Pay

N/A

Schedule

N/A