Field Service Technician- South West Region

Job Summary

Are You Our Next Field Service Technician?

About the Role

Act as a Subject Matter Expert in the field for Atlas Copco Tools and Assembly Systems, providing world-class technical support to customers in your dedicated region.

Responsibilities

• Tackle challenges under pressure and deliver exceptional results
• Travel to customer sites for new installations, commissioning, preventative maintenance, and calibrations
• Provide service coordination, cross-functional knowledge sharing, and team member support
• Build strong relationships with customers and assist with any issues
• Create detailed reports and capture costs through timely administrative work
• Perform hands-on troubleshooting, programming, and repairs
• Reinforce the correct operation and "Best Practices" of Atlas Copco equipment to customers
• Respond and travel to emergency field repair of Atlas Copco equipment
• Coordinate travel schedule and accommodations to visit customer sites
• Interface with customers externally within your region, as well as internally within our company

Requirements

• Ability to travel up to 60% locally and 40% nationally
• Work flexible work schedule
• At least 2-3 years of experience with mechanical and electrical troubleshooting
• Customer service excellence and ability to communicate across all levels of an organization
• IT, MS Office products, and networking or wireless communication proficiency
• Ability to work independently, and as part of a team
• Interest and passion in furthering knowledge of industrial tooling
• A High School Diploma or GED
• A valid US Driver’s License
• Ability to lift and carry up to 60 lbs

Qualifications

A High School Diploma or GED is required.

Skills

• Technical problem-solving skills
• Customer service skills
• Communication skills
• IT and MS Office proficiency

Benefits

Professional Development: Opportunities for growth, training, and career advancement.
Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
Financial Security: 401(k) with up to 6% company match.
Family Support: Paid Maternity & Paternity Leave.
Wellness Perks: Gym, Education, and Health Reimbursements.
Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Pay

N/A

Schedule

N/A