Field Service Technician - Road Building and Minerals

About the Role

Transform your independence into an exciting, high-impact career. Join the RDO Equipment Co. team as a Field Service Technician for Road Building and Minerals, and take control of your professional journey. You’ll get to problem-solve, repair, and deliver outstanding support to customers firsthand — empowered by a team that truly values your initiative and champions your growth.

Benefits

• Up to $10,000 sign-on bonus (terms and conditions apply).
• Competitive wages ($33 – $50/hour) and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. View RDO's benefits page for details.
• Opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values in daily work, growth, and leadership. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices, and entrepreneurism of our team members.

Join RDO Equipment Co. in Bismarck, where you'll enter a team of people passionate about heavy construction machinery, parts, and service. As one of our Midwest Construction stores, the Bismarck team supplies and services machinery from manufacturers like John Deere, Wirtgen, and Vermeer. In the Midwest, this machinery is vital to progress within industries like mining, construction, and oil and gas. Join our team and make an impact on the Bismarck community and beyond.

Responsibilities

• Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Identify and resolve issues efficiently and independently using troubleshooting skills.
• Deliver top-notch service to customers: communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times by following safety guidelines and procedures.
• Stay up-to-date with evolving technology through company and manufacturer-sponsored training.
• Maintain a clean and organized field truck to ensure an efficient work environment.

View the full job description for a complete list of duties and responsibilities.

Requirements

• Experience in diesel mechanics preferred: mechanical background or schooling in diesel mechanics.
• Effective communication abilities: clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: work well independently and as part of a team.
• Keen attention to detail: pay close attention to specifics.
• Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here

• Training and development: RDO has a culture of training; this is present in Bismarck, where you’ll receive the training you need to succeed.
• Multiple product categories: In Bismarck, we sell and service equipment in categories like construction, mining, and agriculture.
• Growth potential: You can grow here. RDO in Bismarck offers diverse options for advancing within your career.
• Stability: Our Bismarck location has a large, stable customer base from farmers to contractors.

Pay

$33 – $50/hour