Field Service Technician - PV

for each section heading. We need to decide what goes where. Typically: - About the role: overview of role (the Position paragraph). Could also include company description? Might be separate but we only have limited sections. We'll put company description maybe in About the role as well. - Responsibilities: the Duties And Responsibilities list. - Requirements: Minimum Requirements list (including driver's license, travel, etc). Also maybe Education Or Desired License And Certificates could be Qualifications. - Qualifications: Education Or Desired License And Certificates. - Skills: Competencies list (physical abilities, safety, etc) plus maybe Microsoft Office proficiency etc (though that is in Minimum Requirements). We'll split: Minimum Requirements as Requirements, Competencies as Skills. - Benefits: benefits package. - Pay: pay range. We must not include filler like "commensurate with experience" as a section; we already have Pay with specific range. Now we need to preserve all substantive info. Ensure we don't lose any details. Let's extract each piece. Company description paragraph: "The Company Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy storage systems. The company offers a comprehensive range of products and services designed to optimize the performance and efficiency of solar power installations. Sungrow North America is known for its commitment to innovation, high-quality standards, and exceptional customer service, aiming to provide sustainable and reliable energy solutions to meet the growing demand for clean power." Position description paragraph: "This role supports areas of field Service operation within Sungrow USA related to commissioning, warranty, and Operations and Maintenance (O&M) of the expanding installed sites in the region. Reporting to the regional field service supervisor, this position is responsible for troubleshooting, repairing, maintaining, and commissioning support of PV inverters and ancillary equipment/ systems, usually at the customer’s site or at a staging yard/warehouse. This position will comply with the Safety Mandate, “ZERO HARM,” to ensure safe and efficient work and operation of the facility for all personnel and equipment. Ensures that personnel and safety issues are given priority to maintaining a safe and efficient working environment. Implements and enforces safety management policy and procedures regarding the facility: safety information, hazard analysis, safe operations/Maintenance Training, subcontractor compliance, plant integrity, work permits, emergency planning, and response." Now Duties And Responsibilities: It's a long paragraph with many sentences. We need to split into list items. Let's parse sentences: - Perform a variety of technical assignments involving the installation, operation, testing, and maintenance of string and central solar inverter and/or BESS Systems, PCS, batteries, and ancillary equipment. - Perform general troubleshooting and diagnosis under Sungrow’s maintenance and repair guidelines. - As needed, support and perform pre-commissioning (with and without grid emulator) and commissioning of solar inverters and BESS systems within schedule and work plans - Additionally, for those on O&M capacity, perform Preventive Maintenance and other Long Term Service Agreement (LTSA) activities per the contract - Investigate solar plant issues such as DC array grid faults, inverter design issues, and utility grid transients. - For BESS positions, these investigations may also involve SOC checks and module /component-level troubleshooting, replacement of electrical/electronic parts, SW version updates, etc. - Provide feedback to the engineering and project team on possible mechanical and electrical design improvements. - Lead upgrade/rework projects (software and hardware) in the field and interact with customers to explain the project's technical scope and manage work schedule and commitments. - Work with customer SCADA engineers to set up systems communication and parameters involving Sungrow’s controllers and F&G systems as needed. - Accurately describes troubleshooting sequences and procedures which they have observed - Identifies and documents basic mechanical and electrical issues and problems - Performs basic corrective maintenance - Create/modify Field Service procedures for safety troubleshooting and maintenance if required. - When using contractors on sites, act as the Lead to ensure the contractors submit daily activity reports and JSA reports and work follows Sungrow standards and expectations. - Prepare and submit own Daily Activity Reports and Daily JSA Reports. - Work independently in the field and with Design Engineers to resolve high-level technical issues, support the investigation of the root cause for technology applications for complex projects - Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plant operations. - Verify and comply with engineering documentation standards and test procedures. - Completes documentation in a timely and organized fashion - Follow level-appropriate standard operating procedures. - Own creation and submission of all field paperwork and documentation for full compliance with site documentation and project requirement - Serve as a safety second if needed. Note there are some typos: "C ompletes", "ductions". We'll keep as is but maybe fix obvious spacing? We should preserve info but can correct minor typos? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. It doesn't forbid fixing obvious typos? Safer to keep as is but maybe we can correct spacing for readability but not change meaning. I'll keep as is but fix obvious spacing like "C ompletes" to "Completes". That's minor but could be considered altering. I'd rather keep original text exactly. However the original had a line break causing "C ompletes". In the source: "C ompletes documentation in a timely and organized fashion". Likely a formatting error. I think it's safe to correct to "Completes". Similarly "ductions" should be "functions". But that's altering. I'd keep as is? Might be considered preserving. I'd keep as is but maybe it's okay to fix obvious typos. I'll keep as is but maybe note. Now Education Or Desired License And Certificates: "Associate’s Degree in an Engineering or Computer Science Discipline from an accredited university or college Renewable industry experience is desiredPower Electronics experience is desiredOSHA 10 certificate within 12 months of date of hire NFPA 70e certificate within 12 months of date of hire" We need to split into list items. - Associate’s Degree in an Engineering or Computer Science Discipline from an accredited university or college - Renewable industry experience is desired - Power Electronics experience is desired - OSHA 10 certificate within 12 months of date of hire - NFPA 70e certificate within 12 months of date of hire Now Competencies: "Perform essential job functions using proper techniques that may include lifting, carrying, pushing, and pulling tools, equipment, and materials.Lift and carry items weighing up to 50 pounds, with or without reasonable accommodation.Engage in frequent standing, walking, bending, stooping, kneeling, crouching, and reaching during field assignments.Work in a variety of field environments, including confined spaces, uneven surfaces, and varying weather conditions.Follow all company safety policies and training requirements, including the use of personal protective equipment (PPE).Comprehend Job Hazard Analysis and conduct level-appropriate Job Hazard Analysis.Designated as Authorized Person for LOTO." We need to split into list items. Let's separate sentences: - Perform essential job functions using proper techniques that may include lifting, carrying, pushing, and pulling tools, equipment, and materials. - Lift and carry items weighing up to 50 pounds, with or without reasonable accommodation. - Engage in frequent standing, walking, bending, stooping, kneeling, crouching, and reaching during field assignments. - Work in a variety of field environments, including confined spaces, uneven surfaces, and varying weather conditions. - Follow all company safety policies and training requirements, including the use of personal protective equipment (PPE). - Comprehend Job Hazard Analysis and conduct level-appropriate Job Hazard Analysis. - Designated as Authorized Person for LOTO. Now Minimum Requirements: "Proficient in the use of Microsoft Office, including Word, Excel, Outlook, PowerPoint Motivated self-starter with complex problem-solving abilities. A ‘completer-finisher’ taking accountability for ideas from inception to delivery in an environment that requires robust metrics to confirm the success. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of partners, senior managers, and subject matter experts. 3 plus years of overall experience in a technical field2 years of experience in