Field Service Technician - MOV II

Responsibilities

• Locate, use, and comprehend manufacturer installation and operation manuals
• Perform inspection to identify necessary corrective action as authorized
• Assemble, test, and troubleshoot actuators and other equipment per applicable codes and standards per manufacturer and/or customer requirements
• Install accessories as necessary
• Perform calibration of equipment in accordance with internal quality procedures
• Support Field Service Technician - MOV I employees through mentoring and on-the-job training
• May act in a leadership role for assigned jobs
• Demonstrate sound judgment with the ability to make decisions and corrections when problems are identified or detected when servicing MOVs in the field
• Ensure all products repaired/assembled meet the quality standards in accordance with procedures, engineering specifications, drawings, and work instructions
• Perform functional tests as required
• Collections data and documents and prepare detailed reports for customer review, billing records, and expense reporting
• Afford responsibility and handle multiple tasks under potentially stressful and hazardous conditions
• Adhere to all policies and procedures
• PRACTICE safe work habits to ensure an injury free environment
• Use physical force to lift, push, pull, and hold equipment and tools
• Climb and work at various heights, sometimes working in a standing, sitting, lying down, crouched, or kneeling position
• Routinely react to visual, aural, and other signals, including alarms and instructions, and is required to visually inspect work
• Be on the job and available to work overtime, at times for extended periods of time based on seasonal customer demands
• Operate motor vehicle, as required
• Attend job and safety training, as necessary or required
• Any job duties as assigned by supervisor or manager

Qualifications

• Education & Experience: HS Education or GED Equivalent a plus, 2 - 5 years of industry experience, Minimum of 1 to 3 years of electric actuator experience
• Skills & Abilities: Successful completion of all applicable Quality Standardization Procedures, Completed QC assessment, Working knowledge and proficiency of leading manufacturer electric actuator lines, Basic OSHA and TWIC card (TWIC, only if required), Ability to manage multiple tasks within a fast paced environment, Ability to manage people, Ability to effectively communicate with all levels of management, customers and other employees, Ability to prepare detailed reports and correspondence that are clear and intelligible, Demonstrated “can do” attitude and excellent customer service skills, Customer driven/focused, Team oriented and willing to lead others, High energy, detail oriented, Ability to read and interpret documents such as master schedule, safety rules, operating instructions, drawings/prints and procedure manuals, Sound judgment with the ability to make decisions and corrections when problems are detected, Ability to work independently and/or in team assignments, Strong safety record and knowledge of safety rules and practices, and demonstrated history of dependability and reliability, Supervision: Works mostly autonomously with little supervision, Must be able to travel and have a clear driving record in accordance to company driving guidelines, Clear background check and drug/alcohol screening, Willing and able to lift and work with personal protective equipment, including emergency breathing apparatus