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Jobs · Information Technology · Virginia

Field Service Technician (Low Voltage / Security)

Actalent · Richmond, VA · 2 wk ago
On-siteInformation Technology$31–$33/hrFull-time

Are you an experienced field service professional who enjoys troubleshooting, customer interaction, and working independently in the field? We are seeking a Field Service Technician to support installation, maintenance, troubleshooting, and repair of retail loss prevention and security technology systems across a multi-state Northeast and Mid-Atlantic territory. This is an ideal opportunity for technicians with backgrounds in: Security systems, CCTV and camera systems, Structured cabling, Alarm systems, Low-voltage installation, Retail technology support, Access control systems, Field service.

What You'll Do

  • Install, service, and repair low-voltage security and loss prevention systems
  • Troubleshoot cameras, wireless devices, and related equipment
  • Perform preventative maintenance and field service work
  • Run and terminate low-voltage cabling
  • Support larger installation projects throughout the territory
  • Communicate directly with store managers and customer contacts
  • Document completed work and service activity
  • Travel to customer locations throughout the assigned region

What We're Looking For

Required:

  • Experience installing or servicing low-voltage systems
  • Experience with CCTV, cameras, alarm systems, access control, structured cabling, or related technologies
  • Strong troubleshooting and problem-solving experience
  • Professional customer-facing communication skills
  • Ability to travel extensively throughout the work week
  • Valid driver's license and acceptable driving record

Preferred:

  • Retail installation experience
  • Security integration experience
  • CAT5/CAT6 cabling
  • Conduit installation
  • Wireless device experience
  • Access control systems
  • Point-of-sale technology
  • Scissor lift experience

Schedule & Travel

  • Approximately 70%+ travel
  • Overnight travel during the work week
  • Flexible schedule based on customer needs
  • Daytime service work with occasional overnight installation support
  • Home most weekends

Compensation & Benefits

  • $31-$33/hour (approximately $64,000-$69,000 annually)
  • Company vehicle
  • Fuel card
  • Company-provided tools and equipment
  • Meal allowance during travel
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • PTO and paid holidays
  • Career advancement opportunities into senior technical and engineering-focused roles

What Makes Someone Successful

  • Independent problem solvers
  • Comfortable interacting with customers
  • Adaptable to changing schedules
  • Strong communicators
  • Organized and dependable
  • Comfortable working in the field with minimal supervision

This is a Permanent position based out of Richmond, VA 23230. Workplace type: fully onsite. Application anticipated to close on Oct 21, 2026.

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