Field Service Technician III (Deployable)

Responsibilities

• Provide technical support to SNC customers in order to give quick problem assessment and corrections for field units.
• Document all customer interactions and implement/support implementation for hardware, software, or training issue changes according to approved SNC instructions.
• Punctuality to work each day and prepared to work scheduled hours.
• Perform assigned maintenance tasks with minimal to no supervisory guidance/oversight.
• Follow guidance of shift lead supervisor for daily taskings/expectations/priorities.
• Ability to frequently travel outside the continental US, typically for extended periods of time.
• Ability to meet current DoD and Combatant Command requirements for deployed locations.

Qualifications

• High school diploma or GED equivalent, and typically 3 or more years of relevant experience.
• A higher-level degree may substitute for experience.
• Related experience may be considered in lieu of required education.
• Progressive experience using troubleshooting techniques.
• Thorough understanding of electrical wiring concepts.
• Frequent travel outside the continental US, typically for extended periods of time.
• Current/valid passport and be able to obtain a visa to travel internationally.
• Successfully pass a pre-deployment medical assessment.
• Willingness and ability to work extended hours, holidays, and shift schedules as required.
• Must be willing and able to work extended hours, holidays, and shift schedules as required.
• Must be willing and able to work extended hours, holidays, and shift schedules as required.