Field Service Technician II - Heavy Equipment
About the role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment. Attends and successfully completes required technician training classes.
Responsibilities
- Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
- Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
- Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
- Inspects components to insure maximum parts are being reused to control repair costs.
- Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
- Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
- Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow.
- Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
- Trains and/or mentors others in department.
- Performs other duties as assigned.
Requirements
- 3-4 years Required / Credentials
- Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
- Valid Driver License
- Successfully completed all required training curriculum to be designated Service Field Tech II
- Not Required But Highly Desired
Skills
- Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
- Updating of Knowledge
- Problem Solving
- Creativity
- Autonomy
Benefits
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Qualifications
- Education and Experience
- High School diploma or GED
- Experience 3-4 years Required / Credentials
Pay
Commensurate with experience.
Schedule
N/A
Benefits
Commensurate with experience.
Criteria
- Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
- Updating of Knowledge
- Problem Solving
- Creativity
- Autonomy
Personal Development
- Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas.
- Obtains developmental opportunities proactively.
- Actively seeks and embraces growth opportunities.
Organizational Impact
A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Physical Demands
Frequently - (3-6 hours/day)