Field Service Technician II

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business.

About the role

This role is the primary service and maintenance contact for LSS service customers covering warm and cold laboratory equipment. Field-based: work is conducted on-site at customer locations.

Responsibilities

• Provides technical assistance on equipment maintenance and repair of many types and brands of warm and cold laboratory equipment products, including walk-in units.
• Ensures laboratory equipment operates to manufacturer and customers’ requirements.
• Uses precision measuring tools for diagnostic troubleshooting of laboratory equipment.
• Documents service and installation activities by completing work orders for each job, maintenance checklists, and daily time sheets.
• Performs IQ/OQ/PQ, validations, and equipment qualifications.
• Performs equipment installations according to manufacturer requirements.
• Represents the company by serving as the direct customer contact and communicates effectively with customers during on-site services.
• Services products and ensures customer satisfaction by identifying, analyzing, and repairing laboratory equipment at customer’s laboratory setting.
• Utilizes software and technology, hand tools, and metrology instrumentation, following schematics to perform basic diagnoses of units.
• Performs refrigerant recovery and charging on refrigeration systems.
• Applies techniques to use pressure gauges and interpret measurement findings.
• Participates in on-call rotation schedule.
• Up to 50% travel required, both domestic and international.

Requirements

• At least 2 years of transferable work experience.
• High school diploma.
• Completed HVACR trade school training or equivalent.
• EPA certification TYPE I & II required; Universal certification preferred.
• Must hold a valid driver’s license.
• Proficient in Microsoft Office Suite.

Skills

• Aptitude to interpret piping and electrical schematics and utilize a variety of hand tools and instruments to evaluate equipment.
• Diagnose and analyze control circuits on a variety of laboratory equipment.
• Operate and navigate control systems.
• Aptitude to troubleshoot complex control circuits on laboratory equipment.
• Perform scheduled and unscheduled preventive maintenance inspections, installations, and service requests, including part replacements as required by customers in a laboratory setting.
• Precision calibration of various laboratory equipment.
• Aptitude to read, understand, and follow company SOPs for all work.
• Blend of refrigeration and electro/mechanical knowledge, responsible for diagnosing and repair of refrigeration systems, control systems, utilizing knowledge of electronics, digital controls, cascade and basic refrigeration theory, and control and mechanical techniques in the laboratory setting.
• Experience with temperature mapping preferred.

Pay

Hourly base pay range: $21.71 - $65.12. Compensation is tailored to factors such as seniority, merit, geographic location, education, experience, travel requirements, and union designation.

Benefits

• Benefits kick in on day one for you and your family, including health insurance and holistic wellness programs with generous incentives.
• Family-building benefits including fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution (total up to 8% company contribution).
• Paid time off including 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs, along with tuition assistance and student debt support.

Note: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations. This is a safety-sensitive role which may require additional drug screening.