Field Service Technician II

Principle Responsibilities and Duties

• Submit accurate field service reports, expense reports, and other necessary paperwork daily.
• Provide basic leadership and training to new Field Service Technician I and Trainee.
• Diagnose engine/compressor failures accurately and efficiently.
• Provide input to Supervisor on personnel and materials needs to provide optimal job planning.
• Complete accurate and timely diagnostics and repairs of compressors, engines and controls on gas compressor packages in the field in adverse conditions with limited to no supervision.
• Troubleshoot electrical systems, basic controls, and unit control panels such as Murphy, and Altronic.
• Complete basic engine tuning functions to adjust engine performance and emissions on multiple major OEM’s (CAT/Waukesha).
• Respond and repair recurring problems and emergency services.
• Assist, direct and conduct installation of new units including commissioning and start-up inspections with little to no supervision.
• Perform mechanical inspection using micrometers, pressure gauges, electronic diagnostic equipment and other specialty tools independently.
• Must be able to effectively make emergency repairs.
• Recognize and comply with Health, Safety and Environmental rules and policies of Enerflex and those that are applicable to each location.
• Represent the company in a professional manner at all times while providing outstanding customer service that aligns with Enerflex visions and values.

Qualifications

• High school diploma or general education degree (GED) and some vocational/technical related experience preferred.
• Must have 5+ years applicable experience.
• Understanding of Caterpillar Gas Engine Rating Pro (GERP) and similar OEM software.
• Experience working on a wide range of natural gas compressor packages and a firm grasp of the theories, components, controls, and adjustments required.
• Preferrable certification from CAT/Waukesha (or equivalent training) to things such as: CAT Gas ICAT Gas II, CAT Electrical, Ariel Basic, Ariel Mechanical, CAT 3500 ADEM III and IVCAT 3500ULB and JWaukesha VHP.

Physical Requirements

• While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is frequently required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must regularly/frequently lift and/or move up to 25 pounds and infrequently/occasionally lift and/or move up to 50 pounds using proper lifting techniques.
• While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and adverse outside weather conditions.
• The employee is occasionally exposed to high, precarious places and fumes or airborne particles.
• The noise level in the work environment is usually loud.