Field Service Technician I - Cincinnati, OH

About the role

The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This includes cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products.

Responsibilities

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to use the appropriate tools in making required adjustments and repairs.
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

Requirements

• Must be at least 21 years of age
• High school diploma or GED
• Valid driver's license and driving record
• Basic mathematical skills – addition, subtraction, multiplication, and division

Qualifications

Must have a valid driver’s license and a good driving record. Must be able to pass a drug screening and background check. Must be able to lift up to 1680 pounds.

Skills

• Strong mechanical aptitude
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Good customer service skills

Benefits

Baxter offers comprehensive benefits packages for eligible roles, including:

• Medical and dental coverage starting on day one
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• The Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount
• The 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
• Childcare benefits

Pay

The salary range for this position is $43,200 - $59,400. The actual salary may vary based upon several factors including, but not limited to, relevant skills/ experience, time in role, business line, and geographic/ office location.

Schedule

This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner.

Contact

For more information about Baxter’s US benefits, please speak with your recruiter or visit our Benefits site: Baxter Benefits.