Field Service Technician I

About the role

The TSS Family of Companies is a leading provider of environmental monitoring solutions and testing, calibration, and certification services for controlled environments, medical gas systems, and laboratory instrumentation. Evergreen Medical Services (EMS) is a subsidiary that focuses on medical gas, indoor air quality, and testing services for healthcare facilities.

Responsibilities

• Perform compliance testing, certification, and repair services across a variety of healthcare settings.
• Troubleshoot and repair pumps, compressors, manifolds, and small electronics.
• Test and certify medical gas systems and environmental monitoring services.
• Interface directly with clients to understand, discuss, and execute on their needs.
• Maintain and improve client relationships and act as the client's primary in-person interaction with the company.
• Complete all required documentation and administrative tasks related to assigned business.
• Other duties as assigned.

Requirements

• A High School Diploma or equivalent.
• Some relevant customer service, mechanical, and/or electrical experience.
• Ability to work effectively with minimal supervision.
• Effective time management and prioritization skills.
• Highly effective verbal and written communication skills.
• Knowledge of basic math including geometry and algebra.
• Valid driver’s license and good driving record.
• Experience with the Microsoft Office suite.

Qualifications

• Requires a High School Diploma or equivalent.
• 2-year or 4-year degree preferred.
• Relevant customer service, mechanical, and/or electrical experience.
• Ability to work effectively with minimal supervision.
• Effective time management and prioritization skills.
• Highly effective verbal and written communication skills.
• Knowledge of basic math including geometry and algebra.
• Valid driver’s license and good driving record.
• Experience with the Microsoft Office suite.

Skills

• Excellent customer service and relationship building skills.
• Strong troubleshooting and problem-solving skills.
• Effective time management and prioritization skills.
• Highly effective verbal and written communication skills.
• Knowledge of basic math including geometry and algebra.
• Valid driver’s license and good driving record.
• Experience with the Microsoft Office suite.

Benefits

• Competitive salaries ranging from $18.00 to $25.00 hourly.
• Medical, vision, and dental insurance.
• 401(k) plan with a company matching contribution.
• Long-term disability, short-term disability, and life insurance.
• Competitive Paid Time Off (PTO) and company paid holidays.