Field Service Technician I

About the role

We’re looking for Field Service Technicians with strong testing and troubleshooting experience who are ready to take on challenging fieldwork across the country. In this hands-on role, you’ll test, maintain, and commission low to high-voltage systems at power plants, hydroelectric dams, and other industrial sites. You’ll work with relays, transformers, breakers, SCADA systems, and more—bringing reliable energy solutions to life. This is a great opportunity to develop technical skills and grow with a fast-paced, mission-driven team.

Responsibilities

• Test, maintain, and collect data on low, medium, and high voltage systems (480V–600kV), including breakers, relays, switchgear, cables, and transformers
• Run standard field tests (TTR, insulation resistance, Power Factor, Tan Delta, VLF, DC Hi-Pot)
• Test relays (electromechanical and solid-state) with minimal supervision
• Troubleshoot control circuits, relay logic, and protection schemes
• Function check control panels, trip/alarm circuits, and SCADA signal integrity
• Support commissioning activities and ensure customer satisfaction
• Read and interpret schematics, drawings, manuals, and one-line diagrams
• Communicate with customers on-site and provide timely job updates
• Keep accurate reports, logs, and equipment calibration records
• Follow all RMS Energy and site safety procedures (Lockout/Tagout, PPE, JHA)
• Use hand tools and test equipment safely and correctly
• Inspect and maintain PPE and job tools
• Help mentor Tech I team members on procedures and safe practices

Requirements

• 0–1 years of experience in power systems testing, troubleshooting, or commissioning (480V–500kV)
• Experience with megohmmeters, TTRs, contact resistance testers, and insulation testers
• Familiarity with PowerDB or similar test documentation software
• Strong understanding of NFPA 70E, OSHA 1910.269, and field safety standards
• Able to read and interpret schematics and one-line diagrams
• NETA Level II certification preferred or active pursuit of certification
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Organized, safety-conscious, and able to manage time and priorities independently
• Willingness to travel up to 75% across the continental U.S.
• High school diploma or GED required
• Valid driver’s license
• Must successfully complete a background check and pre-employment/random drug tests
• Legally authorized to work in the United States
• Available for extended and irregular hours as needed
• Able to work outdoors in all weather, at heights (100+ ft), in confined spaces, and around high-voltage equipment and heavy machinery
• Physically capable of lifting 50+ lbs and enduring extended physical activity
• Requires good vision, hearing, and English proficiency for safe, effective communication in noisy environments

Bonus Points

• NETA Level II or higher certification
• Completion of a trade school program, technical college, associate degree, or skilled trade certification
• TWIC card
• Previous experience in testing or commissioning substation equipment
• Strong documentation and reporting skills using PowerDB or similar systems

Benefits

• Competitive Compensation – Overtime potential and merit-based raises
• Full Benefits – Medical, dental, and vision coverage fully paid for employees, starting the month after hire
• Steady Employment & Career Growth – Be part of a fast-growing company with promotion potential
• 401(k) with Company Match – Traditional & Roth options + free investment guidance
• Top-Tier Equipment – Provided to support you in the field
• Compensated Travel Time plus Per Diem – Earn while seeing new places
• Education Support – Paid training, certifications, and industry memberships
• Generous PTO – Paid vacation, holidays, and sick leave
• Employee Assistance Program – Legal, financial, and mental wellness support