Field Service Technician I

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with installation, startup and commissioning of Kelvion heat exchanger equipment.
• Perform preventive maintenance and inspections using Kelvion procedures.
• Assist with repair of Air Fin Coolers including fan blades, bearings, belts, motors and gearbox components.
• Assist with repair of Dry Coolers including EC fans, motors, coils and hydronic components.
• Assist with Plate Heat Exchanger disassembly, plate cleaning, gasket replacement, inspection and reassembly.
• Read mechanical drawings and work instructions.
• Complete electronic service reports and photo documentation.
• Maintain professional customer communication.
• Comply with OSHA, LOTO, PPE, JHA and customer safety requirements.
• Maintain company tools, equipment and vehicles.
• Travel to customer sites as required.

OTHER RESPONSIBILITIES

• Promote Kelvion's Standard of Excellence through safety, quality, and customer satisfaction.
• Follow all company policies, Code of Ethics, Vision and Values, and Operational Framework.

PRODUCT SPECIFIC RESPONSILITIES

• Air Fin Coolers: fan blades, bearings, belts, gearboxes and lubrication.
• Dry Coolers: EC fans, motors, coils, glycol systems and sensors.
• Plate Heat Exchangers: plate identification, gasket replacement, cleaning, frame inspection and leak identification.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Mechanical aptitude and willingness to learn.
• Basic industrial electrical knowledge.
• Ability to use hand and power tools safely.
• Ability to read blueprints and drawings.
• Basic Microsoft Office and Outlook skills.
• Strong communication and customer service skills.
• Teamwork and problem-solving.

MINIMUM QUALIFICATIONS

• Associate degree, trade school, military technical training or equivalent experience.
• 0–2 years of industrial maintenance, HVAC, mechanical or field service experience.
• Valid driver's license.
• Ability to obtain Passport and TWIC card.
• Ability to travel up to 80%.

PREFERRED CERTIFICATIONS

• OSHA 10
• Forklift
• MEWP
• First Aid/CPR

CAREER PROGRESSION

• Demonstrate proficiency in safety, preventive maintenance, customer communication and basic troubleshooting to advance to Field Service Technician II.

PHYSICAL DEMANDS

• Frequent exposure to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions and vibration.
• Occasional exposure to toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation.
• Regularly stand, walk, sit, use hands to finger, handle, or feel and talk or hear.
• Frequently reach with hands and arms and climb or balance.
• Occasionally stoop, kneel, crouch, or crawl.
• Lift and/or move up to 50 pounds.

WORK ENVIRONMENT

• Frequent exposure to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions and vibration.
• Occasional exposure to toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation.
• Regularly stand, walk, sit, use hands to finger, handle, or feel and talk or hear.
• Frequently reach with hands and arms and climb or balance.
• Occasionally stoop, kneel, crouch, or crawl.
• Lift and/or move up to 50 pounds.