Field Service Technician I

About the role

We're looking for a Field Service Technician who can provide top-notch service and support to customers using Canon-supported products. Key responsibilities include reporting trends and issues, meeting customer demands, maintaining equipment, and contributing to branch/district metrics.

Responsibilities

• Report product failure trends and serviceability issues with necessary documentation
• Provide efficient, responsive, and accurate maintenance
• Maintain technical information and reports
• Show strong customer communication and satisfaction skills
• Ensure performance meets branch/district targets

Requirements

• High School diploma or equivalent
• Basic understanding of internet environments
• Valid driver's license and acceptable driving record
• Ability to lift 50 pounds and work more than 50% of the time
• Pass necessary security and other clearances

Qualifications

• Customer-facing role requires compliance with customer policies and protocols, including potential COVID-19 vaccination
• Ability to travel

Skills & Expertise

• Strong customer communication and satisfaction skills
• Ability to lift 50 pounds and work more than 50% of the time
• Knowledge of internet environments
• Ability to travel

Benefits

Includes competitive compensation, a full range of benefits, and a variety of perks such as employee discounts, volunteer opportunities, and a welcome kit.

Pay

$19.00-26.31 hourly

Schedule

Full-time On-Site