Field Service Technician I

Position Summary

NCR Voyix is seeking Field Service Technicians to join their team. The position involves providing best-in-class service to major retail customers.

Key Areas of Responsibility

Communicate with customers in a helpful and engaging manner to find the right solution. Organize and triage customer issues, and handle problems before they occur. Provide prompt and effective installation, maintenance, and service calls. Perform maintenance, repairs, PM work, and system overhauls on electromechanical equipment like self-checkout systems.

Benefits

• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours your first year
• 401K savings and retirement plan
• Company-provided business use only vehicle
• Medical insurance available immediately

Qualifications

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Valid driver’s license and satisfactory driving record
• PC skills, basic electronic skills, and specific hardware and operating system familiarity
• Ability to perform essential functions with or without reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with hands, and repetitive grasping and manipulating objects of varying size
• Willingness to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

EEO Statement

NCR Voyix is committed to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is dedicated to creating a globally diverse and inclusive environment where all individuals are treated fairly, recognized for their individuality, and encouraged to reach their full potential.