Field Service Technician I
Position Summary
NCR Voyix is seeking Field Service Technicians to join their team. The ideal candidate should have a strong background in technical support, a good mechanical aptitude, and the ability to communicate effectively with customers.
Key Areas of Responsibility
Act as a first line response to customers, triaging issues and providing prompt and effective service. Organize and resolve customer issues, and assist in maintaining electromechanical equipment like self-checkout systems.
Pay and Benefits
- Hourly Pay Range: $19.00 to $20.83, depending on location and experience levels.
- Overtime available at time and a half.
- Paid holidays: 7 paid holidays and 6 paid floating holidays.
- Paid vacation: up to 80 hours your first year.
- 401K savings and retirement plan.
- Company-provided business use only vehicle.
- Medical insurance available immediately.
Qualifications
- Local candidate to specific geographic area.
- Authorized to work in the US.
- At least 18 years of age.
- Valid driver’s license and satisfactory driving record.
- Basic PC skills, electronic skills, and hardware/firmware familiarity.
- Ability to perform essential functions with or without reasonable accommodation.
- Prolonged travel with driving several hours per day.
- Rotating and weekend shifts.
- Flexible shift work.
- Carrying and lifting up to 150 lbs. with assistance.
- Bending, squatting, walking, standing, sitting, reaching, working with hands, and repetitive grasping/manipulating objects.
- Willingness to be trained on and operate small scale scissor lifts.
Preferred Qualifications
- Familiarity with large servers, mainframe computers, and imaging software.
- A+ Certification, CompTIA, N+ Certification.
- One or more years of related experience.
EEO Statement
NCR Voyix is committed to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is dedicated to creating a globally diverse and inclusive workplace where all individuals are treated fairly, recognized for their individuality, and encouraged to reach their full potential.