Field Service Technician I

Position Summary

NCR Voyix is seeking Field Service Technicians to join their team. The position involves providing best-in-class service to major retail customers.

Key Areas of Responsibility

Communicate with customers in a helpful and engaging manner, triaging customer issues and resolving problems before they occur. Provide prompt and effective installation, maintenance, and service calls using technical skills and training provided by NCR Voyix.

Benefits

• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours your first year
• 401K savings and retirement plan
• Company-provided business use only vehicle
• Medical insurance available immediately

Qualifications

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Valid driver’s license and satisfactory driving record
• Basic PC skills, electronic skills, and hardware/firmware familiarity
• Ability to perform essential functions with or without reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with hands, and repetitive grasping and manipulation of objects
• Willingness to be trained on and operate small-scale scissor lifts in retail environments

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience