Field Service Technician I

About the role

We're looking for a Field Service Technician to support the maintenance of Canon-supported products. Key responsibilities include reporting trends, providing efficient maintenance, and meeting customer demands.

Responsibilities

• Report product failure trends and serviceability issues with necessary documentation
• Ensure accurate information and record keeping
• Provide efficient, responsive, and accurate field/shop/on-site maintenance
• Maintain all technical information, reports, and property
• Showcase strong customer communication and satisfaction skills
• Maintain assigned machines' performance
• Facilitate performance to help achieve branch/district metrics

Requirements

• High School diploma or equivalent
• Basic understanding of internet environments
• Valid driver's license and acceptable driving record
• Ability to lift 50 pounds and be active more than 50% of the time
• Ability to comply with customer policies and protocols, including potential COVID-19 vaccination requirements

Qualifications

• Customer-facing role requires compliance with customer policies and protocols
• Must be able to lift 50 pounds and be active more than 50% of the time
• Must be able to travel

Skills & Expertise

• Strong customer communication and satisfaction skills
• Ability to lift 50 pounds and be active more than 50% of the time
• Ability to travel

Benefits

Includes competitive compensation, benefits, and perks such as a 401(k) Savings Plan, educational assistance, recognition programs, and a variety of employee discounts.

Pay

$19.00 - 26.31 hourly

Schedule

Full-time On-Site