Field Service Technician I

About the role

We're looking for a Field Service Technician to support the maintenance of Canon-supported products. Key responsibilities include reporting trends, providing efficient maintenance, and meeting customer demands.

Responsibilities

• Report product failure trends and serviceability issues with necessary documentation
• Ensure accurate information and record keeping
• Provide efficient, responsive, and accurate field/shop/on-site maintenance
• Maintain technical information, reports, and property
• Showcase strong customer communication and satisfaction skills
• Facilitate performance that helps achieve branch/district metrics

Requirements

• High School diploma or equivalent
• Basic understanding of internet environments
• Valid driver's license and acceptable driving record
• Ability to lift 50 pounds and work more than 50% of the time
• Ability to comply with customer policies and protocols, including potential COVID-19 vaccination requirements

Qualifications

• Must be legally authorized to work in the United States

Skills & Expertise

• Customer-facing role compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19
• Basic understanding of internet environments
• Ability to lift 50 pounds and work more than 50% of the time (walking, standing, stooping/kneeling)

Benefits

The role is eligible for a transportation allowance. Compensation is $19.00 - $26.31 hourly, subject to change.

Pay

$19.00 - $26.31 hourly

Schedule

Full-Time On Site