Field Service Technician I

About the role

We're looking for a Field Service Technician to support the maintenance of Canon-supported products. Key responsibilities include reporting trends, meeting customer demands, and maintaining assigned machines.

Responsibilities

• Report product failure trends and serviceability issues with necessary documentation
• Provide efficient, responsive, and accurate field/shop/on-site maintenance
• Maintain technical information, reports, and property
• Showcase strong customer communication and satisfaction skills
• Facilitate performance that supports branch/district metric targets

Requirements

• High School diploma or equivalent
• Basic understanding of internet environments
• Valid driver's license and acceptable driving record
• Ability to lift 50 pounds and be active more than 50% of the time
• Ability to comply with customer policies and protocols, including potential COVID-19 vaccination requirements

Qualifications

• Ability to travel
• Ability to obtain necessary security and/or other clearances

Skills & Expertise

• Strong customer communication and satisfaction skills
• Ability to lift 50 pounds and be active more than 50% of the time
• Ability to travel
• Ability to comply with customer policies and protocols, including potential COVID-19 vaccination requirements

Benefits

The role is eligible for a transportation allowance.

Pay

$19.00 - 26.31 hourly

Schedule

This role is full-time on-site.