Field Service Technician I

About the role

Aerzen USA Corp. is seeking a Field Service Technician to join our dynamic team. The ideal candidate will have a strong background in field service and repair, with a focus on positive displacement blowers, hybrid blowers, screw compressors, and turbo blowers.

Responsibilities

• Install, assemble, service, and repair Aerzen products at customer sites
• Provide prompt, professional, and high-quality service to customers
• Perform startups, equipment inspections, troubleshooting, repairs, and preventive maintenance service on all Aerzen products
• Represent Aerzen in a professional and courteous manner, adhering to all safety requirements
• Configure, calibrate, and maintain control, measurement, and indicating instrumentation
• Install and terminate electrical, pneumatic, and fluid connections
• Analyze and correct communication issues, properly address TCP/IP networks and RS-485 communications
• Perform repairs and assembly on Aerzen products, disassemble, assess damage, evaluate failures, and diagnose problems
• Utilize defined procedures and a standard rebuild kit
• Read, understand, and use equipment diagrams, checklists, engineering drawings, and other process documentation
• Communicate with customers to discuss job requirements, provide recommendations, and service options, listen to customer concerns, and provide status updates during service calls and at completion
• Assist engineering in plant design, modifications, and hazard analysis
• Complete written repair reports to document cause of failure, description of work performed, materials consumed, condition of equipment as received and as returned to the customer
• Conduct customer training on Aerzen products when onsite

Requirements

• High School Diploma or associate degree in electronics technology, or associated field
• Over 4 years of field experience in field service and repair
• Ability to read and interpret diagrams, use micrometer, dial indicator, feeler gauges, and coordinate measuring tools
• Proper use of forklift, ladder, hand tools, power tools, welding, calibrated measurement devices, hydraulic equipment
• Clean driving record

Skills & Other Requirements

• Ability to communicate effectively with customers and colleagues
• Strong problem-solving and analytical skills
• Attention to detail and ability to follow procedures
• Physical stamina for long hours on foot and overnight travel

Benefits

• Competitive salary
• Generous health benefits (96% company-paid)
• 401(k) with company match
• Tuition reimbursement program
• Profit share bonus package
• Opportunity to work with a dynamic group of professionals

Pay

$25.00 - $35.00 hourly

Schedule

Full-time position with 100% travel, often four nights away weekly, on a continuous basis.