Field Service Technician - Essex County

About the role

The Field Service Technician must live a commutable distance to Essex County, New York. Public Safety customers are located in the northern part of the New York.

Responsibilities

• Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
• Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues
• Team with Engineering, Project Management and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations
• Optimize and support complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems
• Maintain, optimize, test and document complex communications systems
• Provide weekly reports of activities and accomplishments
• Deliver knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
• Deliver knowledge in standard telephony and dedicated data circuits, and packet switching techniques

Requirements

• 2 year Associate Degree in Electronics or IT (preferred), or equivalent on-the-job experience
• Security +, CompTIA or related certificate is highly desirable
• Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges
• Knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN)
• Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment
• Computer literate with proficiency in Google Suite, MS Word, Excel, Outlook, and Access
• Strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
• Self-motivated and self-managed to perform the required duties at a distance from direct supervision

Qualifications

• Must be able to obtain background clearance as required by government customer
• Must reside in northern New York or be willing to commute to Public Safety customers located in Essex County, New York
• Legal authorization to work in the U.S. indefinitely is required
• Must have a current, valid driver’s license and no traffic violations
• Must be willing to travel 30% of the time as needed

Skills

• Security +, CompTIA or related certificate
• Proficient in computer network installation, configuration and maintenance systems
• Knowledge of wired communications systems
• Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment
• Computer literate with proficiency in Google Suite, MS Word, Excel, Outlook, and Access

Benefits

• Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
• Our U.S. Benefits Include:
• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

Pay

Target Base Salary Range: $70,000 - $80,000 USD

Schedule

Relocation Provided

Referral Payment Plan

Yes