Field Service Technician-Burlington VT

About the role

NCR Voyix Corporation is a global platform-powered leader in unified commerce for shopping and dining. They combine a flexible, intelligent platform with end-to-end payments capabilities and services developed through their deep industry experience, empowering retailers and restaurants to accelerate new possibilities for their operations, experiences, and business outcomes.

Position Summary & Key Areas of Responsibility

Are you a Field Technician, Service Technician, or someone looking to start a career in this field? Do you have tech-savvy skills and a good mechanical aptitude that you think could be useful? Can you help us deliver top-notch service? And do you want to work with some of the largest retail customers in the industry?

NCR Voyix is seeking Field Service Technicians to join their team. The position offers competitive pay and benefits, including:

• Hourly Pay Range: $19.00 to $20.00 depending on location and experience levels
• Overtime available at time and a half
• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours your first year
• 401K savings and retirement plan
• Company-provided business-use only vehicle
• Medical insurance available immediately

The Field Services Team at NCR Voyix creates value for their customers by delivering solutions that build long-term relationships. As a first-line responder, you'll communicate openly, helpfully, and engagingly with customers, focusing on finding the right solutions. You'll also organize, triage customer issues, and sometimes handle problems before they arise. Your formal training (provided by NCR Voyix) will allow you to provide customers with what they need when they need it.

Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can grow and make an impact. NCR Voyix is committed to growing its people. It builds a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Dedicated teachers, mentors, and coaches share their knowledge to enhance each other's growth.

NCR Voyix is dedicated to creating a diverse community where employees feel a sense of belonging, are valued for their contributions, and bring their unique perspectives. This role plays a crucial part in keeping commerce running around the world and represents the NCR Voyix brand!

To utilize your skills, you will:

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like self-checkout systems within an assigned territory
• Perform maintenance, repair, PM work, and system overhauls

Basic Qualifications

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Valid driver’s license and driving record that satisfies NCR fleet requirements
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
• Willing to be trained on and operate small-scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Salary Range

$38,900.00 - $58,300.00

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.