Field Service Technician - Controls

Responsibilities

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved timely.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to the appropriate departments.
• Install, commission, troubleshoot, and repair drilling equipment such as: Analog and digital PLC based systems, Proprietary integrated control systems (Cyberbase, Amphion), Variable Frequency Drives, Hydraulic/Pneumatic Systems, Electrical Systems (including various types of AC/DC motors), Mechanical Systems (including fittings, gearboxes and bearings).
• Provide training to other NOV personnel on aforementioned systems and equipment as needed.
• Provide accurate and timely report(s) to appropriate personnel regarding work progress and output.
• Collaborate frequently with internal and external customers.
• Complete and submit field service documentation in a timely manner.
• Comply with all NOV Company and HSE policies and procedures.
• Perform other work related tasks as assigned.

Qualifications

• Educational Qualifications: High School Diploma or GED Equivalent, Completion of technical training school or an equivalent background in a similar environment.
• Experience: 2-5 years experience, or equivalent knowledge.
• Requirements: Compliance with all QMS documentation pertaining to work related assigned responsibilities, Valid Passport (or the ability to obtain one), Proof of COVID19 vaccination required.

Behavioral Competencies

• Action Oriented
• Decision Quality
• Works well with others
• Composure
• Customer Focus
• Dependable
• Product Quality Minded

Competitive Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• All regular full-time employees receive up to 11 paid holidays per year.