Field Service Technician

About Us

How many companies can say they've been in business for over 180 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles ever-changing environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 46,000 employees and have over 4,000 in the US and Canada alone!

Location/Region: This position is remote in the Cleveland, OH area and will cover greater Cleveland customers and south to Akron.

Here's What You'll Do

• Engage in a comprehensive ~3 month in field and classroom training program to ensure you have the skills and tools to be successful.
• Once trained, you will travel to customer sites in your region to Install, Repair, Troubleshoot, Service and Calibrate the most advanced measuring instruments in the world.
• Work hands on to learn new skills on high tech CMM's (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
• Document service work and maintain accurate service records.
• Work independently while representing the company in a fast-paced and innovative environment.

Why Field Service Techs Like This Role

• Company Vehicle provided that you can take home. Tools, Training, travel expenses and gas card provided.
• Each day is different - Travel to a wide variety of customers, locations and challenges; 70-90% travel in your region.
• Supportive company culture that values field service technicians.
• Great place to grow your skills and career with rapid promotion opportunities after training.

What We Are Looking For

• Minimum, High School graduate, completed GED or equivalent.
• Or, Tech School, associate, or bachelor's degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like.
• Or, Training and experience from a Military Technical School.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week. Regular + OT.
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.

Nice To Haves

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.

Pay

• Competitive Base pay
• OT: Average OT is 10 hours a week and paid out at time and half - we basically pay for your travel time!
• Annual bonus program - eligible for an additional bonus at the end of the year.
• Company vehicle - can use it for personal use as well!

Benefits

• Medical - eligible on your first day!
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay