Field Service Technician

Major Tasks, Responsibilities And Key Accountabilities

• Counsels and inspects construction equipment for preventive maintenance and repairs needed at customer locations.
• Diagnoses and repairs electrical systems, hydraulic systems, diesel and gasoline engines.
• Inspects and conducts customer and warranty repairs including documenting with pictures or information.
• Records information about parts, materials or repair procedures.
• Installs Salesman kits on new and used construction equipment.
• Determines and selects critical parts needed for estimates and repairs.
• Performs inspections on new construction equipment from the manufacturers.
• Inspects trade-in units to prepare for sale.

Nature and Scope

• Refers complex, unusual problems to supervisor.
• Exercises some judgment in accordance with well-defined policies, procedures, and techniques under general supervision.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
• Ability to lift and carry up to 50 pounds in a physical environment.
• Ability to stand for periods of time up to and exceeding 60 minutes.
• Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.

Education And Experience

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.

Preferred Qualifications

• Prefer vocational or technical school.