Field Service Technician

Job Description

The Mid-Level Field Service Technician is responsible for the installation, commissioning, maintenance, and troubleshooting of ozone generation and ultraviolet (UV) disinfection systems used in water and wastewater treatment applications. This role ensures optimal system performance, regulatory compliance, and reliable disinfection processes. The technician works independently at customer sites while supporting advanced oxidation processes and integrated treatment systems.

Travel Requirement: This position requires extensive travel to client sites. The travel schedule is structured as 3 weeks on the road/traveling to client sites followed by 1 week at home. This rotating schedule ensures continuous support for our water treatment plant projects across multiple locations.

Key Responsibilities

• Install, commission, and service ozone generation systems (corona discharge units, oxygen concentrators, ozone destruct units) and UV disinfection systems (low- and medium-pressure UV reactors)
• Perform preventive and corrective maintenance on system components including power supplies, ballasts, UV lamps, quartz sleeves, ozone generators, compressors, and associated piping/valves
• Troubleshoot electrical, mechanical, and control issues, including PLC-based systems and remote monitoring platforms
• Maintain detailed service reports, compliance documentation, and regulatory logs
• Ensure adherence to safety standards, especially around high voltage systems, oxidizing gases, and confined spaces
• Train customers on system operation, routine maintenance, and safety procedures

Qualifications

• Required Qualifications:
• Associate’s degree or technical certification in electrical, mechanical, environmental, or related field (or equivalent experience)
• 3–5 years of field service experience in water treatment or industrial equipment
• Hands-on experience with UV or ozone systems (or closely related technologies)
• Strong troubleshooting skills in electrical systems (high-voltage preferred), mechanical components, and basic PLC controls
• Familiarity with water disinfection principles and performance parameters (UV dose, CT concept)
• Ability to read P&IDs, wiring diagrams, and technical manuals
• Valid driver’s license and willingness to travel (80%)
• Preferred Qualifications:
• Experience with electro-mechanical systems
• Knowledge of SCADA systems and remote diagnostics
• OSHA safety certifications (LOTO, confined space, electrical safety)
• Experience working with municipal or industrial disinfection systems

Core Competencies

• Advanced troubleshooting of electro-mechanical and disinfection systems
• Attention to detail in calibration, validation, and compliance reporting
• Customer-focused communication and training skills
• Ability to work independently in demanding field environments

Additional Information

Work Environment:

• Field-based role across municipal and industrial treatment facilities
• Exposure to high voltage equipment, ozone gas (strong oxidizer), and UV radiation systems
• Work may include confined spaces, outdoor environments, and emergency response situations
• Physical requirements include lifting, climbing, and extended periods of standing

Compensation

The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range of $28.28 - $35.40 hourly.

Benefits

• Medical, Dental, and Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending and Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement