Field Service Technician

Responsibilities

• Perform routine inspections of fire extinguishers according to established schedules and standards.
• Conduct thorough examinations of extinguishers to identify any defects, damages, or signs of wear.
• Maintain accurate records of inspections, testing, and maintenance activities for each extinguisher.
• Conduct servicing and recharging of fire extinguishers to ensure they are fully functional and ready for use.
• Ensure that all serviced fire extinguishers meet relevant fire codes, regulations, and standards.
• Update and maintain accurate records of services provided, including dates, details, and any necessary corrective actions.
• Communicate inspection findings and recommendations to clients or internal stakeholders.
• Interact professionally and courteously with clients while on-site, addressing any questions or concerns.
• Provide knowledgeable advice and guidance regarding fire extinguisher maintenance, usage, and safety practices.
• Collaborate with internal teams, such as sales or customer support, to coordinate service requests and resolve issues.
• Stay up to date with industry standards, regulations, and best practices related to fire extinguisher servicing.
• Attend training sessions and workshops to enhance technical skills and knowledge.
• Share expertise and knowledge with colleagues to contribute to a culture of continuous learning.

Requirements

• Valid driver's license and clean driving record.
• High school diploma or equivalent; additional technical certifications or training in fire safety is preferred.
• Proven experience as a field service technician or in a similar role, preferably within the fire and life safety industry.
• Solid understanding of different fire extinguisher types, their components, and servicing requirements.
• Familiarity with relevant safety codes, regulations, and standards (e.g., NFPA, OSHA).
• Strong mechanical and troubleshooting skills to diagnose and resolve equipment issues.
• Excellent organizational and time management skills to handle multiple service calls efficiently.
• Effective communication skills, both verbal and written, to interact with clients and internal teams.
• Physical fitness and the ability to lift and carry heavy equipment when necessary.
• Commitment to maintaining a safe working environment and adhering to safety protocols.