Field Service Technician

About the role

Throne is a fast-growing startup transforming public infrastructure by providing clean, safe, and smart restrooms to cities, transit agencies, and public spaces. With clients like LA Metro, Caltrain, Berkeley, Ann Arbor, Beverly Hills, and Washington DC, we're rapidly scaling and preparing for multi-city expansion in 2026-2027. Our mission is to provide peace of mind to millions of people embarking on adventures each day.

Primary Responsibilities

• Maintain the working condition of Throne Units: Troubleshoot, identify, and repair Thrones on-site as issues arise
• Prioritize and assign tasks to yourself and other field service technicians
• Interpret electrical schematics and mechanical drawings to guide installations, repairs, and upgrades
• Maintain accurate records of work performed, including documentation of repairs, replacements, and inspections
• Organize and maintain the warehouse, vehicles, and tools
• Update and maintain accuracy of our inventory system
• Keep fleet vehicles clean and organized
• Organize and maintain the warehouse environment

Minimum Qualifications

• A minimum of 3 years of experience in plumbing, electrical work, construction basics, or remodeling
• Proficiency in reading and interpreting electrical schematics and diagrams
• Demonstrated ability to use tools and equipment properly and safely
• Strong troubleshooting skills with the ability to diagnose and resolve complex issues
• Knowledge of testing procedures for electrical components, including voltage, continuity, and current tests
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Flexibility to work on weekends or outside of regular business hours as needed
• Valid driver's license and clean driving record
• Can-do attitude and passion for Throne's mission

Preferred Qualifications

• Experience operating a forklift, ideally in outdoor environments
• Certification or license in plumbing, electrical work, or a related field
• Experience working with smart technologies or IoT (Internet of Things) devices
• Prior experience in the portable sanitation industry

Benefits

• Medical Insurance, including plan options with 100% employer-paid premiums
• Dental Insurance
• Vision Insurance
• Meaningful Series B Equity
• 401(k) Plan
• Paid Time Off (PTO)
• Employee Assistance Program (EAP) and National Discounts
• Paid Sick Leave
• Short and Long-Term Disability Insurance
• Life, Dependent Life, and AD&D Insurance
• Employer-Paid Basic Life Insurance
• Worker's Compensation Coverage

Legal Information

Employment may be contingent upon Throne's receipt of an acceptable and job-related drug test, motor vehicle report, and/or background check, as applicable and permissible by law. Throne provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as applicable by law.