Field Service Technician

Come make the world and accelerate your success at Stanley Black & Decker, a global team of approximately 43,500 professionals working with iconic brands like DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

About the role

As a Field Service Technician on our Nelson Stud Welding commercial team, you’ll work on-site to support our regional rental fleet and customer equipment.

Responsibilities

• Troubleshoot, maintain, modify, and repair the regional rental fleet, including stud welding systems, power sources, and field diesel vehicles.
• Troubleshoot, maintain, modify, and repair customer equipment.
• Assist customers in person and via telephone with equipment, accessory, and technical problems.
• Assist sales representatives in person and via telephone with equipment, accessory, and technical problems.
• Perform in-house demonstrations for customers.
• Weld samples for sales representatives and customers.
• Serve as a boiler outage service technician as required.
• Perform cycle counts as directed.
• Handle shipping and receiving responsibilities when required.
• Complete company deliveries to various customer/warehouse locations as needed.
• Occasionally perform general building maintenance.

Requirements

• Associate degree (AA) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, fractions, area, circumference, and volume.
• Must be able to frequently lift and/or move up to 50 pounds.

Benefits

• Medical, dental, life, vision, and disability insurance.
• 401(k) retirement plan.
• Employee Stock Purchase Plan.
• Paid time off, including vacation, holidays, and personal days.
• Tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.
• Access to learning resources, including a digital learning portal and Lean Academy.
• Opportunities for career growth across 60+ brands globally.

Pay

The salary range for this position is $55,100.00 - $88,700.00 annually. The salary offered may vary based on job level, geographic location, job-related knowledge, skills, qualifications, experience, and local wage requirements. Eligible for annual merit increases.

This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN, etc.).