Field Service Technician

About the role

We are seeking a Field Service Technician responsible for routine maintenance and repair of Canon-supported products to ensure high customer satisfaction and operational efficiency.

Responsibilities

• Reporting product failures
• Managing service documentation
• Providing on-site and shop maintenance
• Maintaining technical records
• Ensuring machine performance aligns with standards
• Customer communication skills are essential for delivering responsive support and satisfaction
• Maintaining company property
• Contributing to team performance metrics

Qualifications And Skills

• A high school diploma or equivalent
• Basic understanding of internet environments
• Ability to travel with a valid driver’s license and acceptable driving record
• Must lift up to 50 pounds and be active over 50% of the time
• Compliance with customer policies, including COVID-19 protocols, may be required

Pay

This role offers an hourly wage ranging from $19.00 to $26.31, with additional benefits and perks including health coverage, 401(k), employee discounts, and growth opportunities.