Field Service Technician

Position Responsibilities

• Responds to customer calls for service within 2 hours; on-call 24 hours per day within own individual territories (including holidays); on-call on a rotating basis.
• Maintains vehicle parts inventory. Orders and picks up parts for service calls, as necessary.
• Performs annual inventory of shop, truck, parts, and equipment, and monthly inventories of equipment.
• Maintains service vans, (e.g., tire pressure, fluids, washing/cleaning exterior and interior, etc.); reports any problems requiring vehicle repairs to Fleet Manager.
• Installs and/or removes equipment, as required (e.g., dishwashers, chemical dispensing equipment, and coffee, hot chocolate, and juice machines.)
• Evaluates and reconditions returned equipment; performs routine preventive maintenance for customers.
• Performs record-keeping, including service reports and equipment transfer sheets.
• Bills customers, as required, based on mark-ups and taxes; maintains catalogs and price lists; generates and responds to sales leads.
• Performs other duties as assigned

Required Qualifications

• High School Diploma/GED or Equivalent
• Experience: 6 Months - 1 Year Equipment sales and/or maintenance
• Valid Driver License, Valid and in State