Field Service Technician

Job Description

Intralot, Inc. is seeking a Field Service Technician in the New Hampshire region. The starting pay is $19.50 per hour.

Benefits

• Medical, Dental & Vision Insurance
• 6% 401k Match
• Paid Holidays & Vacation
• Paid Sick, Short/Long Term Disability
• Employee Assistance Program
• Maternity/Paternity Leave
• Discount Programs
• Company Truck

Education, Training and Experience

• High school diploma or equivalent
• 2-5 years experience with commercial communication systems or electronics
• At least 3 years of driving experience in the class of vehicle operated
• Must be able to distinguish between far, near, and peripheral distances
• Driving record must be free of DUI/DWI for 3 years prior to employment

Knowledge, Skills and Abilities

• Knowledge of commercial communication and telecommunication systems
• Operation of telecommunication test equipment skills
• Ability to analyze, prioritize, and efficiently resolve technical problems
• Ability to prioritize, organize, and manage projects to completion
• Ability to lift/carry up to 80 pounds occasionally
• Ability to use basic cable installation tools and hand tools and perform jobs from high places including use of ladder
• Effective writing, communication, mechanical, and computer skills
• Willingness to work hours that may consist of an alternating schedule on a rotating basis with other technicians to ensure availability for system support, including weekend and holiday shifts as necessary

Duties and Responsibilities

• Deliver, install, and maintain satellite dishes and related equipment, retailer POS terminals and supplies
• Analyze and evaluate traffic and performance data
• Diagnose and repair hardware, software, and system issues
• Provide technical support to customers
• Use power and hand tools to perform installation operation and maintenance support for satellite terminals and associated antenna systems
• Service satellites on rooftop installations
• Maintain accurate records through documenting installations, services and repairs
• Report technical status of system with accuracy and completeness
• Maintain a safe work environment by following safe practices and adhering to safety policies
• Update and improve job knowledge by participating in educational opportunities and reading technical publications
• Operate company vehicle in performance of duties in a safe and responsible manner while working and traveling
• Report need of vehicle repair or service when required and/or prescribed
• Report any accidents, losses, injuries, or property damage to Supervisor and customer when appropriate
• Maintain clean driving record while employed based on company fleet vehicle policy

Qualifications

• Valid documentation to establish identity and U.S. employment eligibility
• Pass a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc.
• Pass a pre-employment drug screening
• Valid driver’s license with a clean driving record