Field Service Technician

Job Summary

As a Field Service Technician, you’ll be at the heart of what we do: diagnosing, repairing, and maintaining Caterpillar machines in the field. Whether it’s a dozer, excavator, wheel loader, haul truck, you’ll use your skills and experience to deliver top-tier service that keeps our customers moving.

Competencies

• Proficient reading and writing skills
• Strong mechanical and mathematical aptitude
• Basic computer literacy
• Familiarity with Caterpillar engine and equipment lines
• In-depth knowledge of Caterpillar equipment applications, operations, and functions
• Skilled in using Caterpillar diagnostic tools (Electronic Technician, Service Information System)
• Expertise in diagnostic, testing, adjustment, and troubleshooting procedures
• Welding experience is a plus

Job Qualifications

• High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power equipment systems, plus at least 3 years of relevant industry experience
• Minimum of 5 years of hands-on mechanical repair experience with diesel, earthmoving, or industrial equipment
• Valid Commercial Driver's License (CDL) and ability to obtain DOT Medical Card

Physical Requirements

• Lifting/Carrying: 40 lb. Lift/Carry and 50 lb. Pulling
• Standing/Sitting: Up and down stairs, standing, sitting, and climbing into machines
• Dexterity: Normal
• Repetitive Motions: Frequent movement requiring hands, wrists, and fingers

Employee Benefits

• Employer-sponsored pension plan
• Competitive pay rate
• First-year vacation and personal time, which is built based on the length of service
• Two different Health Insurance options, including a Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short-Term Disability, and Long-Term Disability
• Scholarship opportunities for employees' spouses and children, through the Ohio Machinery Education and Opportunity Foundation
• Company provided and laundered uniforms
• Continued technical and professional training